Facilities Coordinator, Cambridge

Cambridge, Massachusetts, United States
Corporate Functions


Weekly Hours: 40
Role Number:200365720
As a member of the Real Estate & Development (RE&D) AMR field team you will be able to operate as a true partner to local business leaders, finance, HR, IS&T and other functional areas. You will simultaneously act as an internal ambassador, educator, analyst, solutions architect, and implementer. Having passion and in-depth knowledge of Property Management, FM Operations, with a financial focus, is critical. You should have experience developing and implementing programs. We are looking for an experienced and vibrant professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – but not be afraid to dive into details. They should also understand the nuances of being an approachable but smart client or buyer – fostering transparent external relationships, and balancing frugality with creativity.

Key Qualifications

  • Facilities operations background experience - a significant portion of which should demonstrate success in one or more of the following areas: facilities management, office management, corporate administrative services, and/or hospitality management;
  • Highly skilled in oral & written communication and customer service & satisfaction
  • Experience in planning, coordinating and executing multiple client needs; office furniture changes, upgrading current workspaces, and building maintenance management of commercial property
  • Able to quickly adapt to new concepts, processes and tools


Ensures all facilities are operated and maintained in alignment with established standards and procedures. Manage third-party contractors/vendors engaged in operating and maintaining properties. Develops, cultivates and owns key relationships with Landlords, Property Management companies and third party service providers and vendors. Assures small capital projects, operations projects and reconfigurations are run successfully with outstanding customer service. Responsible for running office services and programs such as reception, mail/post services, space management, and parking. Drive and support special projects and strategic initiatives for the portfolio. Collaborate with cross-functional partners such as HR, IT, Corporate Security, Safety/Emergency Preparedness, and Crisis Management. Participate in any site level crisis teams including Regional FM, Stakeholders, HR, RE&D Leadership, Crisis Management and Corp Security. Collaborate with peers across regions to ensure standards are shared and implemented. Assists with annual budget development, financial variance reports and operations analysis. Establishes and maintains open, positive relationships with team and customers (Apple employees). Responsible for managing small operations-based projects. Interacts with various support groups to ensure regulatory and compliance systems and processes are implemented Owns monthly/quarterly reporting to business leaders to include updates on transactions, projects, and operations. In some cases, may provide direct supervision to professional individual contributors, contractors and/or skilled, support individual contributors (e.g., technicians, designers, support personnel). Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.

Education & Experience

AA, BA/BS degree or equivalent experience preferred.

Additional Requirements