Product Manager, Payments

Santa Clara Valley (Cupertino), California, United States
Corporate Functions


Weekly Hours: 40
Role Number:200461731
Apple is looking for a hard-working Product Manager to help define and implement payments experiences for the Apple Online store. You will be responsible for enhancing the online store offerings. We collaborate with key business stakeholders to define the payments initiatives and lead cross functional teams to ensure successful execution of these initiatives.

Key Qualifications

  • Singular focus on customer experience and a demonstrated experience in payments and financing
  • Ability to communicate effectively across all levels of the organization to keep them engaged in making key decisions and informed of progress.
  • Ability to challenge and debate issues of importance to identify the best possible outcome for the customer.
  • Strong verbal/presentation and written communication skills.
  • Operates independently. Possess strong problem solving and prioritization skills; ability to run multiple projects with opposing priorities.
  • Confident in ability to voice, listen and build consensus across a large matrixed organization to handle critical issues, achieve objectives and deliver results.
  • Strong organization skills and program/project management capabilities
  • Ability to simplify complex problems and issues in an easy to understand manner.
  • Ability to understand technical matters outside personal area of expertise, and synthesize for broad discussions
  • 3-5 + years Product Management leading consumer products experiences Experience with designing front-end eCommerce experiences, preferred transactional experience.


In this role you define scope that is critical for a successful launch of experiences on Apple Store Online. You will focus on the desire to deliver an ideal customer experience to move toward the resolution of various business, regulatory and technical constraints. In the process you will collaborate with disparate cross functional teams including marketing, sales and service, engineering, tax, operations, finance, legal and many more to structure business models, define scope and communicate final recommendations. You know and understand the payments and financing ecosystem, trends in the space and have developed seamless payments experiences. You will develop a broad knowledge of the systems involved and use that to inform creative solutions when roadblocks occur. You will work closely with the business teams on launch strategy and execution. The successful candidate will be skilled at seeking, filtering and incorporating information from subject matter experts, and thrives in a fast-paced, customer focused e-commerce environment. This person should have demonstrated success as a product leader, and be able to provide examples of delivering complex large scale, initiatives to market as well as successfully working, navigating and aligning cross-functional teams. You’ll be expected to: - Understand pay/financing options in global markets as it relates to Apple’s customer demographics. - Identify requirements for comprehensive customer experiences on Apple Store Online. - Drive development of seamless shopping and payments experience with locally relevant Payments partners - Collaborate with global partners in diverse functions such as Treasury, Operations, Engineering, Marketing, Design and Legal, and across other product areas at Apple. - Define and track towards key performance indicators. - Drive and deliver projects that support the broader retail strategy. - Travel as needed

Education & Experience

Additional Requirements

Pay & Benefits