Product Quality Engineer, Mac & Audio

Hanoi, Hanoi, Vietnam
Operations and Supply Chain


Weekly Hours: 40
Role Number:200514000
Imaging what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. You will be involved in supporting various products' development through multiple phases mainly at FATP site. FATP PQE will enjoy key decision-making combined with on-site hands-on problem solving that comes with being responsible for the quality for some of the highest quality and the highest visibility products. This person will also be responsible for developing and implementing quality tools and systems for groundbreaking product designs in a cosmetically demanding environment. The focus will be primarily on incoming, process and outgoing quality.

Key Qualifications

  • Typically requires 10+ years of experience in consumer product quality area, strong ability on driving corrective actions and failure analysis efforts is required.
  • Knowledge of quality and reliability concepts, supplier management, and general manufacturing operations. An area of expertise such as a specific process, material or industry is key to show depth of knowledge base.
  • Project management experience and a solid understanding of problem solving tools including design of experiments, root cause analysis and statistical process control principles preferred.
  • Experience with any of the following is a plus(but not required): mechanical, EE and Acoustics.
  • Proficiency in English, Vietnamese and Mandarin is a plus as the role works with Vietnam and Mandarin-speaking markets


RESPONSIBILITIES WILL INCLUDE: Quality Planning: - apply solid understanding of quality control and manufacturing concepts to oversee the development of specific Product Quality Plans (PQP) appropriate to program - evaluate and communicate the yield and outgoing inspection quality of new and existing processes - drive corrective actions cross-functionally with internal and external team members - develop and implement cutting edge quality inspection tools - identify and direct studies to implement improvements where appropriate - establish audit procedures appropriate to program and supplier to ensure consistency to Apple quality standards - collaborate with internal and external groups to ensure that proper definition of quality expectations and that appropriate assurance techniques are used for the product. Contract Manufacturer Quality Management - assess CM production control and quality programs, identify shortfalls to expectation, and directly secure agreement to correct - review PQP with CM and other Apple functional groups to optimize factory quality programs - evaluates CM readiness and consistency to PQP at all development and qualification stages - supervise quality performance through measurement of production line statistics, company inspections, and audits. Prepare summary of performance and communicate to appropriate management

Education & Experience

Bachelor’s degree in ME/EE/MS or equivalent etc required

Additional Requirements

  • This role requires a constant interfacing with multiple function teams, Engineering, Operations, and Quality within Apple as well as various suppliers during the NPI products builds at OEM supplier FATP sites. There will be a various working hours and weekends work will be required.