User Research Scientist

Santa Clara Valley (Cupertino), California, United States
Software and Services


Role Number:200517461
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. The Vision Products Group is working with some of Apple's most advanced and exciting technologies, including augmented reality (AR) explorations. As a member of our fast-paced organization, you will have the opportunity to be part of a rapidly evolving team, developing innovative technologies that will delight and inspire millions of people. We are seeking a User Research Scientist to join our team. In this role, you will be responsible for facilitating and managing multiple research-focused data collections. You will work full time on site with our core engineering teams.

Key Qualifications

  • 3 years of experience in data collection or user research operations
  • Experience moderating a range of data collections on accelerated turnarounds
  • Capacity to quickly acquire familiarity with prototype data collection systems and protocols
  • Enthusiasm for tackling rapidly evolving study and data demands
  • Ability to problem solve both hardware and software issues under pressure
  • Strong advocacy for users’ experience and comfort
  • Understanding of multidisciplinary research fundamentals
  • Consistent clear communication of varying technical depth with colleagues
  • Ability to draw on past experience to formulate creative solutions to emergent problems
  • You are adaptable, have precise attention to detail, and have a strong work ethic
  • Ability to work on site full time
  • Ability to work weekends as needed


A successful User Research Scientist will have excellent analytical and communication skills, strong study moderation and project management experience, and will thrive in high pressure, high performance data-driven organizations. In this role you will work full time, on site with our growing data collection, user research, and engineering teams. YOU WILL BE RESPONSIBLE FOR: - Collaborating with software teams, quality engineers and data consumers to stand up and operate large-scale research data collections. - Moderating and troubleshooting highly-technical, hands-on user studies. - Leveraging observations from data collections to mitigate risks to project or product timelines. - Working both independently and in collaboration with highly technical teams on accelerated timelines. - Advocating for user experience based on your understanding of - Building strong relationships among cross-functional teams. - Communicating research findings with both technical and non-technical stakeholders.

Education & Experience

- Bachelor’s degree in Computer Science, HW/SW Engineering, Data Science, Cognitive Science, Operations Engineering, User Research or equivalent industry experience

Additional Requirements

  • - Experience standing up or scaling technical productions
  • - Experience in a range of lab functions (inventory management, system setup, operations, data collection, etc)
  • - Experience with 3D Modeling and/or AR/VR development
  • - Experience managing data collection or user research projects

Pay & Benefits