Design Human Factors Manager

Santa Clara Valley (Cupertino), California, United States
Design

Summary

Posted:
Weekly Hours: 40
Role Number:200522704
Design Human Factors is a discipline within the Apple Design Team that is responsible for the quality of human experience in products that are used by billions of people. At its best, the team creatively represents and advocates for the diverse human population with physical, cognitive, and behavioral research throughout the product development cycle. Each member brings unique expertise, background, and perspective to bear on pressing problems impacting the quality of Apple products’ human experience. This is an interdisciplinary team trained in psychology, biomechanics, engineering, ergonomics, systems design, ethnography, among others. The combination of diverse experience, perspectives, and expertise combine to create the strength of this team. The Design Human Factors team works hand in hand with Industrial Design (ID) and Human Interface (HI) designers spanning both hardware and software, influencing key design and engineering decisions at all levels of the company, to ensure the best possible holistic human experience. All the while working cross-functionally with teams across Apple to help bridge design needs, human factors considerations, and engineering constraints. This team is unique. Their work requires fluency across disciplines and considers individual and cultural differences among the people who use our products and the ways that they use them. They adapt quickly, impacting Apple’s entire product line by transitioning between topics fluidly. Technical, and also extremely intuitive and empathetic, the team delivers hard evidence expressed through compelling storytelling.

Description

The responsibilities of the Design Human Factors team manager are broad. You are expected to: Connect the team with collaborators across Apple. Build and maintain strong relationships with key research and human factors teams, hardware and software engineering teams, and other teams within Apple such as Health, Services, Marketing, Retail, and Quality. Be a champion for the team. Advocate for resources (prototype development, lab time, engineering support, etc.), inclusion in project work, accommodation of diverse perspectives, and partnerships with other teams. Support the growth of each team member. Elevate members of the team to represent the group in new and innovative ways. Establish practices to foster deeper collaboration across HF team and their partners. Connect with teammates to advance personal and professional growth through discussion and enabling resources such as coaching, external research support, and continuing education.

Minimum Qualifications

Key Qualifications

  • Experienced, ethical, compassionate, and grounded leader
  • Deep appreciation for human factors in product development
  • Networking, building strong relationships, and maintaining trust
  • Understanding and respecting nuanced, holistic approaches to connect people with products
  • Literate in topics related to diversity, inclusion, intersectionality, equity, and unconscious bias
  • Willingness to listen and learn from diverse perspectives with patience and humility

Preferred Qualifications

Education & Experience

Additional Requirements

  • Must have experience managing teams

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.