Senior Quality Manager, App Store

Cupertino, California, United States
Software and Services


Weekly Hours: 40
Role Number:200535850
The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. We are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And we do it on a massive scale, meeting Apple’s high expectations with dedication, to deliver a huge variety of entertainment in over 35 languages to more than 150 countries! Our engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services.

Key Qualifications

  • Establish a team environment that continuously strives towards best practices, measurable outcomes, and operational excellence.
  • Extensive experience planning and leading software release cycles for both server and client components.
  • Ability to plan and direct both service and client automation and partner with other teams to achieve strategic automation goals.
  • Demonstrated success hiring, developing and building an inclusive team-based culture.
  • Strong knowledge of retail industry trends, technologies, and best practices.
  • Strong background in designing and architecting automation solutions that enable a shared accountability in quality.
  • Strong leadership, influence, and thought leadership skills and the ability to build and partner with other technology dev and test teams across Apple.
  • Demonstrated ability to achieve results through people and across an organization, forming relationships, collaborating with and influencing multi-functional teams.
  • Able to deep dive into technical areas when needed but also up level communications to broader audience.
  • Experience developing and testing front and back-end customer-facing components, including a focus on dev tools and an Application management portal (App Store Connect).
  • 5-10 years of experience managing multiple quality teams.
  • Ability to lead the team to test complex and new technologies.


Lead the activities of a software quality assurance function for the App Store consumer and development experience team of 60+ full time employees. Provide guidance in the areas of both services and client testing and code evaluation. Develop process and methods to continue to scale the testing process, while partnering with other quality organizations to deliver the best outcomes to our customers and developers. Evaluate and communicate data to product sponsors and partners to drive decisions. Select and develop talent including leadership, to ensure efficient operations and functions.

Education & Experience

BS, MS, or PhD in Computer Science, Computer Engineering, Electrical Engineering, or equivalent experience 15+ years of experience in relevant fields of engineering development, quality assurance or project management

Additional Requirements

Pay & Benefits