Manager, Cloud Infrastructure Program Management - Apple Services Engineering

Santa Clara Valley (Cupertino), California, United States
Software and Services

Summary

Posted:
Weekly Hours: 40
Role Number:200535872
Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. The Cloud Infrastructure team enables Apple’s apps and services, and we do it on a massive scale, to hundreds of millions of customers in over 35 languages to more than 150 countries. Apple is seeking an experienced manager to lead a team of Engineering Program Managers that own customer demand, capacity and strategic cloud platform planning for Apple’s cloud infrastructure. You will lead a team of high performing program managers who are responsible for the planning of large-scale cloud services infrastructure, platforms, and networking that enable all of Apple’s services. Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you foster strong relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you!

Key Qualifications

  • Proven track record not just in delivering programs, but also in defining, owning, and driving new strategic initiatives across an organization
  • Experience managing a team of technical program/project managers responsible for taking features through the complete software development life cycle
  • High-level of technical competency and experience collaborating “hands-on” with highly technical teams
  • Experience in modern cloud platforms and technologies
  • Strong relationship management and facilitation skills both within diverse engineering teams and cross functional organizations
  • Proven self-starter, who is dedicated and demonstrates creative and critical thinking abilities
  • Outstanding presentation skills, both written and oral, including the ability to convey complex requirements in a clear, concise and credible manner
  • Overall, a highly driven, results-oriented, problem solver who will drive programs to deliver value quickly to our customers

Description

We are looking for a manager of program management to help shape the future of Apple’s cloud platforms and services. In this position you’ll build an company-wide vision for how Apple plans and builds its internal cloud platforms, including forecasting, demand and capacity planning, and platform build-outs to ensure the best possible experience for Apple’s engineers. This will involve building consensus across all of Apple’s cloud teams, finance, procurement, global networking and DC teams, from engineer to senior leadership. This is a hands-on role working with the engineering org, as well as site-reliability engineering, business & finance, and operational teams. You are the thread tying these disparate teams together to deliver end-to-end initiatives that improve our internal cloud products globally. You will lead a team that is involved in all aspects of the project life-cycle, whether it be helping develop functional requirements, getting into the detailed analysis, facilitating proofs-of-concept, or global platform delivery. You build positive relationships; you are aware of politics but do not get mired in them; you are constantly looking to improve yourself and your team; you see around corners; and you deliver.

Education & Experience

Bachelors Degree in Computer Science / Engineering or deep relevant industry experience

Additional Requirements

Pay & Benefits