Training Development Specialist
Singapore, Singapore, Singapore
Corporate Functions
Apple’s Strategic Data Solutions (SDS) team is looking for a Training Development Specialist who has passion for helping individuals become the best version of themselves. This role will be a combination of teacher, trainer, and coach fully focused on developing individuals, leaders, and high performing teams across our organization.
SDS is a values-based organization that continually strives to maintain a culture of high performance. Our core mission at Apple is to build and deliver exceptional analytic solutions that help mitigate risk, optimize internal operations, and improve Apple's customer experience. This role will work directly with a cross-functional team of program and project managers, machine learning engineers, business analysts, and attribution specialists.
Key Qualifications
- High level of ethics and personal values
- Experience in coaching, training, and/or teaching
- Understanding of instructional design models, processes, and learning theories
- Understanding of adult learning concepts and techniques
- Clear and effective curriculum-planning skills
- Excellent presentation, facilitation, and delivery skills
- Excellent planning, organization, and implementation skills
- Experience in managing international collaborations, especially virtually
- Experience in interacting with and influencing all levels of leadership
- Ability to work independently, flexible schedules
- Ability to navigate learning management systems
- Proficiency in course development software
- Strong project management skills
- Critical and systems thinking skills
- Comfort with ambiguity and embracing change
Description
As a Training Development Specialist in SDS, you will help give people the knowledge and tools necessary to be their very best every day. You will help cultivate a collaborative and productive learning environment that encourages and empowers both individuals and teams to challenge, experiment, and grow. You will design, develop, and lead training solutions for tactical needs but also strategic, complex, and cross-functional problems that do not neatly align under a particular business function. We would love to find a creative problem solver who is well organized and not afraid to go above and beyond to get the job done.
- Define, align, and assess organizational learning and training needs
- Partner with business functions to identify training needs and improvements
- Architect innovative training solutions to achieve objectives
- Develop cohesive, relevant curriculums by partnering with SDS leadership and subject matter experts
- Create and deliver immersive and effective educational and coaching experiences
- Provide interactive activities and educational resources to be used within teams
- Assess individual and/or team progress and align the content and presentation style to their needs
- Evaluate existing instructional content and keep up-to-date
- Research and implement new approaches and techniques into training
- Assist in the design, development and delivery of talent management solutions
- Maintain projects, organize course documents, and distribute materials accordingly
- Manage rosters and, track ongoing progress, and report on overall impact
- Collaborate with other Apple training teams in the creation and delivery of training solutions
Education & Experience
Bachelor's degree or equivalent plus a minimum of 5+ years of training/coaching/teaching experience.
A degree or equivalent experience in instructional design, education, coaching, or a related field is a plus.
Additional Requirements
- - Familiarity with Adobe Photoshop, Illustrator, or Dreamweaver
- - Basic understanding of HTML and Flash