Facilities Operations Manager, Data Center

Mesa, Arizona, United States
Software and Services


Weekly Hours: 40
Role Number:200554742
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. We are actively seeking a Data Center Facilities Operations Manager who will excel among a team of problem solvers and doers, committed to working in a high-demand Critical Data Center environment that values continuous improvement while embraces change. Apple’s Data Center Operations team thrives with individuals like you that take pride of ownership for the services provided in our critical environments, excel at actively managing and maintaining systems that expand our customer support capabilities, and assist the world with their daily lives!


The Data Center Operations Manager will work closely with senior leadership throughout the portfolio on the advancement and effective deployment of standard procedures and best practices all while driving a culture of continual improvement and moral throughout the facilities team. Responsibilities You will effectively manage the local facilities workforce. Forge collaborative relationships. Provide mentorship and training that is inspirational to the Data Center Facilities team. Translate analytical and trend data that will be shared with senior leadership for risk mitigation efforts present creative solutions ideas to increase the efficiency of campus operations. Collaborate with all departments within the data center to achieve operational efficiency to support the overall business objectives. Implement operational best practices to increase operational efficiencies, reduce operational expenditures, and promote a safety first culture for both internal and external employees. Provide on-call support and respond quickly and effectively to emergency situations and coordinate with other critical facilities professionals to perform corrective repairs while executing incident reporting and root cause analysis. Ensure site integrity and system reliability through the enforcement of corporate standards, processes and fields, accountable to maintain a 24x7 data center support model. Provide guidance and set expectations based on organizational initiatives to the facilities technicians, supervisors and other facilities support personnel to implement site critical metrics and has the ability to produce and deliver weekly, monthly and quarterly presentations to the Chief Engineer on critical site metrics.

Minimum Qualifications

  • 5+ years of data center management and leadership experience
  • Experience managing hyper scale Data Centers with facilities infrastructure of size and complexity commensurate with Apple’s Data Centers at a strategic level
  • Data Center and Systems Management experience with standard methodologies in the area of data center operations such as safety and compliance, infrastructure monitoring, Change Management processes, Business Continuity planning and execution, Disaster Recovery, and Conflict Management
  • Management of OpEx/CapEx budgets with experience in procurement and contract negotiations

Key Qualifications

Preferred Qualifications

  • 7+ years of related experience with an irrefutable record of dynamically growing responsibilities
  • Ability to work well under stress and handle difficult situations
  • Ability to make timely and effective decisions that are based on sound judgement, business rationale, mitigating cost and risk
  • Excellent communication skills, both verbal and written, to effectively communicate with team members and other departments
  • Excellent project management and project planning skills
  • Strong collaboration, organization skills, and professional demeanor

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.