Head of QE, Media Services - Apple Services Engineering

Cupertino, California, United States
Software and Services

Summary

Posted:
Role Number:200564553
Imagine what we could do together. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there’s no telling what we could accomplish! The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. We are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And we do it on a massive scale, meeting Apple’s high standard for quality and excellence, to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.

Description

We are looking for a senior leader to head up the quality engineering organization for media services and data. This role will oversee 100+ full-time employees who develop quality engineering systems and tests. The team is responsible for qualifying a large number of diverse systems that all operate at massive scale — from server APIs powering our media experiences, to the machine learning stack underlying intelligent search and personalization, to data pipelines that produce business-critical datasets. We are looking for an experienced leader with a track record of developing people, processes, and teams. You have a track record of driving quality through tools, systems, and automation, and possess a strong background in software development. You are also a team player, eager to collaborate and establish partnerships with other quality and engineering organizations.

Minimum Qualifications

  • 5+ years experience leading quality teams.
  • Experience leading large technical organizations.
  • Versed in the practice of QA/QE and track record of improving quality through processes, systems, and automation.
  • Strong technical leadership and keen architecture sense.
  • Capacity to engage in deep technical detail yet move fluidly into big-picture thinking.
  • Honed practice of recruiting and developing leaders, setting clear direction and goals, and establishing effective teams.
  • Experience leading distributed teams across cultures, geography, and timezones.
  • High value for teamwork, collaboration, and driving cross-functional alignment. Fluent in influencing without control.
  • Strong practice of stakeholder management.
  • Ability to drive clarity in the midst of ambiguity.
  • Superb communication skills: ability to convey complicated concepts concisely and tailor messaging to different audiences.
  • Bachelor’s degree in a quantitative field, such as computer science, engineering, or mathematics.

Key Qualifications

Preferred Qualifications

  • Experience testing server-side systems.
  • Experience planning and leading software release cycles.
  • Experience with data quality and big data technologies preferred (e.g. Spark, Hadoop, Kafka, Flink).
  • Machine learning experience

Education & Experience

Additional Requirements

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.