Systems Engineer – Human Engineering
Cupertino, California, United States
Hardware
At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Imagine what you could do here. Bring passion and dedication to your job and there’s no telling what you could accomplish.
We are a team of software engineers developing web-based tools and applications for Apple teams. Our work empowers Apple engineers and researchers to build the products that inspire and delight millions every day. Dynamic, inspiring people and innovative technologies are the norm here.
We want you to join our team if you are a resourceful engineer with the desire to research and develop solutions that do not yet exist. Ideal candidates are comfortable breaking down problems and proposing multiple solutions. They strive for excellence but can balance progress and perfection. Working with us, you will become part of a hands-on development team that furthers engineering perfection, creativity, and innovation.
Description
The Human Engineering Software team works closely with many teams around the company to build powerful multi-platform tools, with a particular focus on user studies for new products.
We are looking for a world-class Systems Engineer who is passionate about operational excellence through automation and engineering processes. In this role, you will ensure seamless integration of development and operations while managing sensitive health data securely and efficiently, adhering to the highest standards of availability, scalability, and compliance.
You will provide end-to-end technical support for study teams, manage infrastructure (physical and virtual), ensure system uptime, and drive continuous improvements.
Key Responsibilities:
Study Support & Communication:
- Serve as liaison across study, approval, and security teams.
- Set up secure systems and address proctoring needs.
- Debug multi-team issues
Infrastructure Management:
- Design resilient architecture (redundant power, cooling, networks).
- Manage equipment (ordering, replacing, auditing).
VMWare & Kubernetes Operations:
- Deploy VMs, manage Kubernetes clusters, optimize resources, and update tools.
- Simplify infrastructure and adopt GitOps practices.
Monitoring & Debugging:
- Maintain Grafana, Prometheus, ELK, and troubleshoot network, database, and config issues.
Minimum Qualifications
- Excellent communication and collaboration abilities, with a strong focus on teamwork.
- Experience managing communications between multiple teams
- Expertise with container orchestration such as Kubernetes, and experience troubleshooting Linux-based systems
- Experience with firewalls, and computer network design
- Analytical & problem solving skills, ability to communicate ideas clearly
Key Qualifications
Preferred Qualifications
- Proficiency with designing and operating applications in a public cloud environment
- Experience with monitoring & debugging tools
Education & Experience
Additional Requirements
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.