Manager/Senior Manager, Apple Education Community and Program Operations

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Imagine how you could inspire learning around the world. At Apple, we believe that all learners deserve experiences that spark curiosity, creativity, and confidence. By creating innovative tools and resources, we empower educators to unlock the unique genius in every learner, transforming how the world learns and grows! Today, Apple technology enables educators to foster engaging, personalized learning experiences. Join us and play a vital role in shaping the future of education by designing solutions that help students and educators make meaningful, lasting impacts in their communities and beyond. Apple's Worldwide Education Product Marketing team is seeking a Manager/Senior Manager who shares our vision for education. In this role, you’ll lead strategy for the platform and operations of the Apple Education Community that aligns our products and services with the evolving needs of educators and learners globally.
Define and drive the product vision, strategy, and roadmap for the Apple Education Community platform. Collaborate closely with cross-functional teams, including engineering, design, marketing, product marketing, and sales to ensure successful product delivery and adoption. Scale the Apple Education Community, including the learning center, and forum. Develop detailed product requirements, user stories, and acceptance criteria to guide the engineering team. Prioritize product features and improvements based on business value, customer impact, and technical feasibility. Monitor key product metrics, analyze performance, and iterate on the product to achieve business goals. Advocate with internal teams to promote adoption of new technologies to ensure the platform maintains an innovative edge and engaging user experience.
  • 10+ years of proven experience in driving the development of products, with a strong focus on platform development and related technologies.
  • In-depth experience with the FileMaker platform and its ecosystem.
  • Bachelor's degree in Computer Science, Engineering, Business, or a related technical field.
  • Deep understanding of online educational learning communities and best practices for developing and sustaining strong user engagement.
  • Record of success leading and launching sophisticated software products.
  • Proficiency with new technologies like AI, Deep Learning, and their practical applications in online learning.
  • Experience leading design, feature breakdown, and projects/products from inception to shipped software.
  • Ability to conceptualize and drive complex projects with contending priorities, multiple partners, and quick timelines.
  • Self-motivated, proactive, and able to thrive in a fast-paced, dynamic environment
  • Excellent analytical, problem-solving, and decision-making skills.
  • Ability to work in virtual, remote and in person settings. At times, you’ll need to be available outside of regular working hours to meet the needs of global partners.
  • Ability to dive into technical details and designs, including web technologies and large-scale service architectures.
  • Ability to effectively communicate technical concepts to non-technical audiences, across all levels of the organization.
  • MBA or advanced degree and/or technical background.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $185,800 and $334,900, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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