US Consumer Accessories and Services eCommerce Account Manager
Imagine what you could do here. The people here at Apple don’t just create products —they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.
Our US Consumer organization collaborates with our channel partners to seek new opportunities, develop account plans, and implement programs to grow the business, resulting in industry leading customer experiences and expanded adoption of the Apple ecosystem. As a US Accessories and Services eCommerce Account Manager, you will drive the partnership with Amazon on accessories and services categories to expand adoption of the Apple ecosystem and to deliver a great customer experience. This role will also develop and implement new initiatives in partnership with our account and cross-functional teams.
- Responsible for achieving sales growth in alignment with annual sales plans and goals/objectives. Drive demand-generation activities through effective marketing plans.
- Analyze consumer trends, business opportunities and partner capabilities; identify and articulate growth drivers, build a strategic account plan, and collaborate with cross-functional teams to build and implement each initiative from the ground up.
- Develop narratives supported by data to justify proposed strategies or deals to senior management both internally and externally
- Partner with finance, planning and logistics to provide ongoing partner forecast and to manage inventory levels.
- Collaborate with partners as well as Apple cross-functional teams to maximize traffic drivers, conversion and return on marketing investments.
- Generally requires 10+ years of sales experience with a preferred focus on selling direct to major eCommerce partners and/or managing marketplace channels and large catalogue of products. Category management and sales experience in Audio or the Mobile and Computer Accessory space a plus.
- Proven experience balancing delivering on short-term sales goals, while creating sustainable growth strategies for customers and partners, and demand for the future.
- Proficient in business planning, strategy, business development, and strategic project management experience.
- Deep understanding of the U.S. retail channel, eCommerce partners and the needs of our end customers.
- In-depth understanding of e-commerce Search and CX optimization strategies.
- Proven success delivering volume, budget, forecasting, merchandising, digital marketing and operation with an eCommerce strategic account.
- Proven track record of closing out negotiations and delivering consistent positive results to optimize and grow digital account
- Exceptional strategic, modeling and analytical skills to transform data into actionable insights and measurable actions.
- High proficiency with marketplace vendor platforms, XLS and financial analytics.
- Proven ability to identify critical issues and opportunities, evaluate options and provide recommendations
- Ability to contribute in a team environment and influence cross-functionally; strong collaboration skills and able to thrive in a dynamic, exciting environment.
- Bachelor’s degree or equivalent experience
- Master’s degree (MBA) preferred
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.