Product Quality Manager - iPad

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Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
We are responsible for driving quality improvement actions on future products and manufacturing processes and developing plans to validate / verify new product quality at each development milestone. -Identify and drive quality improvement opportunities in future products and manufacturing processes Generate Product Quality Plan (PQP) -Lead Process FMEAs on new technologies and manufacturing processes -Lead technical Failure Analysis to support root cause analysis and issue resolution (FAE experience and background troubleshooting a variety of issues preferred) -Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites - Manage quality escalation issues as directed by the Product Quality Manager - Drive on-going product improvements with OEM partners -Support AppleCare Service & Engineering on specific investigations - Conduct periodic reviews of Field/Factory Quality Data with OEM partners -Prepare OK to Ship documentation impacting future product launch -Attend new product development builds as required -Willingness and ability to travel internationally(up to 25%
  • 5+ years of technical experience, including in high-volume manufacturing of consumer electronics
  • Bachelor’s degree in engineering or relevant field of science; graduate degree a plus
  • Proven ability to process plan, create timelines, and meet deliverables. Exceptional ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated
  • Works well with a team. Able to build relationships and lead by influence; this role requires advocating for change with a variety of teams across Apple
  • Obsessively inquisitive; seeks to pursue everyday problems in innovative ways
  • Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues
  • Good understanding of electronic assembly processes
  • Experience partnering with contract manufacturers in high-volume production; experience traveling to manufacturing sites
  • Superior communications skills
  • Ability in working with and analyzing data sets ; Proficient analytical skills - able to analyze large data sets to extract and find errors/discrepancies ; Proficiency in statistical skills
  • Knowledge in Python scripting; Building and maintaining automated scripts to report on data errors
  • Experience with complex database querying
  • Creating reports with visualization tools such as Tableau (build out of dashboards for the data)
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $122,300 and $227,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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