New Product Operations Program Manager
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Are you a natural leader and facilitator? New Product Operations is pivotal to the dynamic development and launch of Apple’s products. We are a team of driven, organized and detail-oriented individuals who excel in program management. A successful NPO Manager communicates with ease at all levels; thrives in an ambiguous environment; is adept at facilitating actions and resolving conflicts; leads through relationships and influence; and displays grace under fire!
We lead the team within Worldwide Operations and are the primary operations interface to the core product development team and Battery Engineering team within Apple. As the owner of the program, either through direct involvement and/or influence, you will ensure the successful launch of the product towards meeting it’s stated Cost, Quality, Schedule, Availability and Customer Experience goals.
-Plan and execute all development builds and rapid ramps of new products. Coordinate various Engineering, Global Supply Chain, Manufacturing Process & Quality engineering and CM’s by ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place for NPI builds and ramp readiness activities at the OEM site(s).
-Drive systematic phase gate approach to NPI development, program management and ramp readiness activities that include materials, equipment, fixtures, training, documentation and supply chain plans.
-Drive detailed schedule for key NPI equipment buy-off and validation. Constantly assess risk and ability to “look around the corner” are key to being successful. Ability to prioritize program critical activities, organized approach to simplifying complex data along with exec presentation & communication skills are a must. Ability to drive process & quality improvements to drive yield, equipment UPH & Downtime improvement activities.
-Travel to Asia required - 25%
- 8+ years of industry experience in New Product Introduction, Supply Chain Management, Manufacturing Operations, Development or Operations Engineering, and Project Management experience
- Bachelors degree in a related Engineering field: Mechanical, Materials, Industrial, Chemical, or similar
- Ability to succeed in a matrixed environment
- Excellent program management and communication skills
- Exceptional ability to establish relationships; data-driven and willing to take action; enthusiastic and motivated; and detailed while leading several work-streams
- MBA or MS in Engineering
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.