Operations Program Manager, Post Ramp Qualification
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The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.
Post Ramp Qualification (PRQ) OPM leads the qualification of new components, modules and processes by collaborating closely with engineering to establish timelines, benchmarks, and requirements for qualifying changes to shipping products.
PRQs are pivotal to ensure best-in-class quality products are available to customers on time. A successful PRQ OPM is a leader and facilitator; is dynamic, driven, organized, and detail-oriented; excels in program management; thrives in an ambiguous environment, and is adept at facilitating actions and resolving conflicts. PRQ OPM needs to have a technical background to be able to work with highly skilled engineering teams to identify risks, explore solutions, reach consensus, and execute mitigations as quickly as possible.
The role includes the following main duties:
- Lead and influence cross-functional Engineering and Operations to drive qualification projects
- Coordinate with the Original Equipment Manufacturer (OEM) team in planning and executing builds
- Influence Operations, Quality, and Engineering teams on key decisions and drive cross-functional teams to timely execution of projects.
- Lead all communications, upward and downward through the organization, raising key issues and presenting options for resolution with executive teams.
- Communicate KPI metrics to executive team through Dashboards and reports.
- 3+ years of professional experience
- Bachelor’s degree in Engineering field
- Ability to travel up to ~15%
- Experience in manufacturing, process engineering, or product development is advantageous
- Outstanding interpersonal, multi-tasking, and management skills
- Excellent communication skills, both verbal and written
- Ability to thrive in an ambiguous environment and tackle complex multidisciplinary projects
- Experience with SQL and Tableau for business metrics reporting.
- Master's degree considered a plus
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.