Program Operations - QA Specialist
At Apple, we focus deeply on our customers’ experience. Apple Ads brings this same approach to advertising, helping people find exactly what they’re looking for and helping advertisers grow their businesses.
Our technology powers ads and sponsorships across Apple Services, including the App Store, Apple News, and MLS Season Pass. Everything we do is designed for trust, connection, and impact: We respect user privacy, integrate advertising thoughtfully into the experience, and deliver value for advertisers of all sizes—from small app developers to big, global brands. Because when advertising is done right, it benefits everyone.
We are looking for a Program Operations - QA Specialist to join our Ad Platforms team who is a self motivated individual with strong technical and communication skills to handle responsibilities which include content review, trafficking and scheduling of ads and quality assurance of our product. This role will work closely with Business Operations and sales teams to best operationalize campaign setup through our systems. We're looking for a strong individual with integrity and acute attention to detail who would like to play a key role in a fast-paced environment.
- Support the QA end-to-end process for display and video properties. Which includes content review, campaign and asset trafficking.
- Collaborate with both Business and Operation teams to help, optimize and streamline workflows to increase team efficiencies and elevate service to clients and advertisers.
- Assist with collecting performance reporting to ensure accurate data of outlined campaigns.
- Identify, and report issues, patterns, and trends on the platform.
- Ability to quickly learn and use various internal tools to review and moderate content on the platform.
- Communicate and collaborate effectively with global stakeholders and cross-functional teams.
- Develop innovative solutions to track and analyze datasets.
- Think both quantitatively and qualitatively to evaluate and address policy enforcement
- 3+ years of advertising or QA experience
- Detailed comprehension and experience in trafficking video, display and other interactive formats
- Experience with a video ad server (FreeWheel, GAM etc.)
- Experience with ad management systems (AOS, Salesforce etc.)
- Experience with cloud collaboration services (Airtable, Monday etc.)
- Firm understanding of the advertising video marketplace, vendors, and third-party technologies
- Detailed orientated and the ability to prioritize tasks in a dynamic marketplace and work environment
- Solid experience of delivering insights based on data analytics.
- Strong verbal, writing communication, organization and time management skills required.
- Familiarity with Apple products and services, especially MacOS, iOS.
- Incredible attention to details and ability to navigate ambiguity effectively.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.