Product Systems QA Manager
Imagine what you could do here! At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
This position is offered in Apple's Product Systems QA department within Product Integrity organization. In this role, you will manage a functional QA team focusing on iPhone/iPad and ecosystem hardware centric system software validations and tests iPhone/iPad and ecosystem products, including Scenarios, Stability, compatibility and Interoperability in high quality standard.
We may expect you to have excellent interpersonal skills in both English and Mandarin. You may have a good background in Quality Assurance as functional QA lead or team manager.
- Formulate, review and complete test strategies and plans for NPI top level system features and local user scenarios.
- Lead a team of technical QA engineers who covers system functional tests, stability, ecosystem interoperability tests and automation solution.
- Deliver clear reports to partners and executives as products under test move through each development phase.
- Take ownership of issues and drive them to resolution.
- Continuously improve tests and processes with a drive towards innovation and automation.
- Develop and grow team on technical depth, cross functional communication, project leadership and issue driving capability.
- 3+ years of experience leading/managing system software QA team for NPI program.
- Ability to prioritize tasks, lead multiple sub functional teams and delegate effectively.
- Quality focused: You set high quality standards and strive for continuous improvement through test coverage and process improvements.
- Customer focused: You are passionate about the customer experience and how we can improve it.
- Great teammate: Excellent internal and cross-functional communication and influencing skills. Ability and focus on developing employees into future leaders.
- Priority driven: Comfortable working in a continually changing fast paced environment and driving top issues to resolution.
- Technically agile: Ready to deep dive into technical areas when needed but also discuss these topics to a non-technical audience.
- Executive presence: Ability to summarize key points and tie them back to the customer experience. Excellent written and verbal interpersonal skills, with native fluency in Mandarin-Chinese and proficiency in English.
- Experience defining and leading consumer device user scenarios study and test development from both global and China perspective and software automation development.
- Strong coding skills with extensive experience in Python for test automation.
- Technical knowledge of key system components - Display, Camera, Battery, Touch, Sensors, Audio as well as mobility OS and ecosystem.