Find your perfect role.

As more and more people discover Apple, they visit our stores seeking ways to incorporate our products into their lives. It’s your job, as a Store Leader, to build and manage the various teams that engage customers in this dynamic environment. In this role, you lead the people that help customers achieve ownership, learn new skills, get technical support, and find business solutions. Adaptable and flexible by nature, you’re composed and collected as you balance the diverse needs of your teams in the midst of constant change.

The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It’s your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service.

Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you’re a master of them all. In the store’s fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers.

As a Business Pro, you are responsible for developing and growing relationships with high potential business customers in Apple Retail. You have a proven ability to take a personalized, solution-based approach to customer needs. You have strong business and sales acumen, and knowledge of key SMB industries, business challenges, and trends in their local community. The Business Pro has strong consultative expertise in Apple and third-party solutions. You serve as a resource and mentor the broader store team and help support an environment where business is integrated into the store culture...

As a Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands. You understand that the Apple Store is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another visitor to the store into a loyal Apple customer. In this role, you could work full-time or part-time on a permanent basis — or you c...

After customers purchase our products, you’re the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you’re helping customers get started with the Mac or finding answers to their questions about other Apple devices, you’re ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level.

The Apple Store is a retail environment like no other—uniquely focused on delivering amazing customer experiences. As an Expert, you introduce customers to the exciting world of Apple, turning curious visitors into loyal customers. You thrive on interactions with team members as well as with customers. And you get great satisfaction from helping people develop lifelong relationships with Apple every day.

At the Apple Store, you connect business professionals and entrepreneurs with what they need in order to put Apple solutions to work in their businesses. As a Business Expert, you help them learn about Apple products and explore various possibilities. You’re part of a team that’s passionate about helping businesses succeed. With your understanding of business needs and enthusiasm for Apple, you find great satisfaction in offering powerful, innovative solutions to each customer.

At the Apple Store, you maintain customers’ trust in Apple as the skilled expert troubleshooting and repairing products. You use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support every day.

You inspire creativity by sharing your knowledge with Apple customers—whether they’re first-timers or longtime loyal customers. As a Creative, you’re the foundation of the Apple Store’s welcoming environment that invites customers to share their ideas and learn how to bring their visions to life. Those who work alongside you are knowledgeable teammates just as eager to share their skills as they are to learn more. Nothing gives you a greater thrill than empowering a customer to create something wonderful.

As an Operations Expert, you know better than anyone else the satisfaction of getting the latest Apple product into your hands. So it’s up to you to make sure customers are just as satisfied. By guiding and mentoring your team, you help keep pace with changing demands and make sure every product and demo machine is where it should be. At the end of the day, it’s your organizational skills and dedication that are at the heart of what the Apple Store does — connecting people to the products they love.

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, you will help us leave the world bett...

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We are strengthening the team, and we are seeking a dynamic Mechanical Quality Engineer. We feature a collaborative environment with creative, smart people and groundbreaking technologies. Join us and make a difference! In this highly visible role, you will have the chance to create a significant impact on Apple Products, and leave a footprint for years t...

We are looking for an Area Manager who will run large and complex Apple Support teams. You will be responsible for leading Team Managers and have direct accountability and ownership for your teams results. Area Managers are accountable for service quality, staffing productivity, efficiency and ensuring consistent world-class customer satisfaction. You achieve a high standard of excellence by demonstrating mastery in functional areas, anticipating broader business needs and translating strategic goals into tactical plans. You lead day to day operational execution while influencing and empo...

Apple is looking for a Module Process Engineer to join Panel Process and Optics (PPO) Engineering team. The candidate will be based in China. Module Process Engineers are responsible to develop new innovative manufacturing process technologies to solve complex design challenges that have direct impact to future product, quality and delivery of Apple Displays & Touch. Individual in this role will serve as a focal point in the process development of advanced key process modules from the concept/architecture stage through product engineering validation builds. We work at a fast pace and requi...

您善于解决问题，能够轻松地与顾客建立融洽的关系！您由衷地热爱科技，能够利用自己掌握的知识为顾客提供指导，超越他们的期望。您热衷于探索事物运作方式，并能够在出现问题时找出其技术工作原理。您拥有优秀的沟通能力（电话交流或线上文字交流等形式），并能够有效地分清工作主次和管理时间。您能在多个系统和应用程序之间同时处理多个任务，善于分析、查明和解决各种各样的复杂技术问题，并且在技术环境中工作得心应手。您能够轻松地与顾客展开互动，耐心地向他们分步说明解决方案，根据每位顾客的情况定制不同的方法。您不仅要协助顾客解决技术问题，还要提供卓越的顾客体验。如果您符合上述条件，那么您可能成为下一位 Apple Support Technical Advisor（技术支持顾问）。我们致力于协助员工发掘自己的潜力。

The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. We are looking for an ambitious and enthusiastic individual that can inspire others to achieve the highest level of service in every interaction. You’re obsessed over the customer experience and are a role model and leader...

As a Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands. You understand that the Apple Store is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer.

As a Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands. You understand that the Apple Store is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer.