Retail Customer Care Centre, operationally supporting Apple Store Online (ASO) and Apple Retail Stores (ARS). RPAC Retail Customer Care Centre is a direct channel for Apple focused on driving pre and post sales customer interactions and managing order support related activities across RPAC. The successful candidate is passionately focused on the customer and gets results by creating a learning environment that delivers best-in-class customer experience, drives sales and service excellence and develops programmatic strategies for the ongoing development of the team.
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