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- Austin
- Role Number: 200591437
- Weekly Hours: 40 Hours
AppleCare Support Engineering is a fast-paced, dynamic organization responsible for bringing remarkable support strategies to life by collaborating across AppleCare, SWE, and Marketing. This organization is responsible for understanding the “why” of every customer contact and delivering an integrated, world-class experience. Product Readiness, Response, and Tier 3/Tier 4 level Technical Support are all part of this vast organization. We are looking for an experienced project manager capable of leading multiple initiatives of varying scale, complexity, and focus. This role will partner dir...
Submit Resume - Sunnyvale
- Role Number: 200587323
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. From day one, you’ll have the opportunity to make meaningful contributions to the big picture inside our AppleCare Digital team. AppleCare Digital is seeking an Analyst to help drive platform and product operations for generative AI initiatives in our customer-facing support apps. The role will focus on implementing and analyzing the performance of generati...
Submit Resume - Role Number: 200587321
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. From day one, you’ll have the opportunity to make meaningful contributions to the big picture inside our AppleCare Digital team. AppleCare Digital is seeking an Analyst to help drive platform and product operations for generative AI initiatives in our customer-facing support apps. The role will focus on implementing and analyzing the performance of generati...
Submit Resume- Role Number: 200594584
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. From day one, you’ll have the opportunity to make meaningful contributions to the big picture inside our AppleCare Digital team. AppleCare Digital has an opening for a Product Manager to manage a subset of content management products and services that enable Apple content creators to build, edit, publish, & deliver amazing support experiences. Content manag...
Submit Resume- Role Number: 200594583
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. From day one, you’ll have the opportunity to make meaningful contributions to the big picture inside our AppleCare Digital team. AppleCare Digital has an opening for a Product Manager to manage a subset of content management products and services that enable Apple content creators to build, edit, publish, & deliver amazing support experiences. Content manag...
Submit Resume- Role Number: 200596994
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. From day one, you’ll have the opportunity to make meaningful contributions to the big picture inside our AppleCare Digital team. AppleCare Digital has an opening for a Product Manager to manage a subset of content management products and services that enable Apple content creators to build, edit, publish, & deliver amazing support experiences. Content manag...
Submit Resume- Sunnyvale
- Role Number: 200587290
- Weekly Hours: 40 Hours
Apple is where individual imaginations gather together, committing to the values that lead to phenomenal work. Every new product we build or service we create is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll...
Submit Resume - Role Number: 200595047
- Weekly Hours: 40 Hours
The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Our team leads the most challenging cross-functional QA initiatives in AppleCare. Such initiatives involve multiple systems and require complex testing activities across the AppleCare organization. We turn ambiguity into ord...
Submit Resume- Role Number: 200573379
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better tha...
Submit Resume- Role Number: 200596092
- Weekly Hours: 40 Hours
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we fo...
Submit Resume- Role Number: 200596086
- Weekly Hours: 40 Hours
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we fo...
Submit Resume- Role Number: 200596091
- Weekly Hours: 40 Hours
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we fo...
Submit Resume- Sunnyvale
- Role Number: 200592673
- Weekly Hours: 40 Hours
Imagine what you could do here at Apple. Innovation runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. AppleCare Digital crafts alluring digital content and experiences to help people get the most out of their Apple products. We make it easy for everyone to learn about, use, and maintain all of their Apple software and hardware. We’re looking for a Content Strategist to bridge human authoring expertise with AI capabilities and operational excellence. The ideal candidate has a tr...
Submit Resume - Role Number: 200594641
- Weekly Hours: 40 Hours
Imagine what you could do here at Apple. Innovation runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. AppleCare Digital crafts alluring digital content and experiences to help people get the most out of their Apple products. We make it easy for everyone to learn about, use, and maintain all of their Apple software and hardware. We’re looking for a Content Strategist to bridge human authoring expertise with AI capabilities and operational excellence. The ideal candidate has a tr...
Submit Resume- Elk Grove
- Role Number: 200558737
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better tha...
Submit Resume - Role Number: 200591499
- Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. AppleCare is the proven leader in providing world-class support, serving millions of customers around the world. The AppleCare Digital team is responsible for crafting image and video assets that provide an informative and entertaining experience, and allows our viewers to fully understand and utilize their products to their full potential. We are seeking...
Submit Resume- Role Number: 200579381
- Weekly Hours: 40 Hours
At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. AppleCare Support Enablement builds the monitoring and the metrics that drives the quality of our customer experiences. Anything and everything from Emergency Satellite support to resetting passwords, we’re measuring the quality, the efficiency and the outcomes of every assisted customer support interaction. As AppleCare Support engages with the rest of Apple to bring new Service and Support te...
Submit Resume- Role Number: 200595484
- Weekly Hours: 40 Hours
The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you develop strong relationships, build trust, and influe...
Submit Resume- Role Number: 200594871
- Weekly Hours: 40 Hours
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build or service we create is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add ...
Submit Resume- Role Number: 200594822
- Weekly Hours: 40 Hours
Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you develop positive relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you! AppleCare Technologies BPR is responsible for driving and delivering cross-functional technology projects across all AppleCare business areas, including Sales, Service & Support. We build positive rela...
Submit Resume