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16 Result(s)

Senior CoreOS Engineer, AppleCare Enterprise Services
Support and ServiceJul 15, 2026
LocationVarious Locations within Austin Metro Area
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Role Number: 200659687-0240
Weekly Hours: 40 Hours
At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! As a CoreOS Engineer in Enterprise Services you will serve as the subject matter expert for our Enterprise Services organization, combining deep expertise with broad cross-domain knowledge. You will join a dynamic team dedicated to providing advanced technical leadership, driving documentation, and delivering training that empowers our support teams worldwide.
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Senior CoreOS Engineer, AppleCare Enterprise Services
Support and ServiceJul 15, 2026
LocationVarious Locations within San Francisco Bay Area
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Role Number: 200659687-3401
Weekly Hours: 40 Hours
At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! As a CoreOS Engineer in Enterprise Services you will serve as the subject matter expert for our Enterprise Services organization, combining deep expertise with broad cross-domain knowledge. You will join a dynamic team dedicated to providing advanced technical leadership, driving documentation, and delivering training that empowers our support teams worldwide.
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Customer Experience Engineering Team Manager
Support and ServiceJul 06, 2026
LocationVarious Locations within San Francisco Bay Area
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Role Number: 200665409-3401
Weekly Hours: 40 Hours
Great support doesn't just fix issues, it helps avert them. As the Customer Experience Engineering Manager for Apple Services, you'll lead a team shaping how millions experience AppleCare One, AppleCare+, App Store, Apple Music, Apple TV, Podcasts, Fitness+, and more. Your mission is to create intuitive, delightful experiences that minimize the need for support and ensure customers find solutions effortlessly when needed. By eliminating friction, your work drives satisfaction, retention, and Apple's competitive edge. Our AppleCare Support Engineering team acts as a bridge between our custo...
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Customer Experience Engineering Team Manager
Support and ServiceJul 06, 2026
LocationVarious Locations within Sacramento Metro Area
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Role Number: 200665409-3121
Weekly Hours: 40 Hours
Great support doesn't just fix issues, it helps avert them. As the Customer Experience Engineering Manager for Apple Services, you'll lead a team shaping how millions experience AppleCare One, AppleCare+, App Store, Apple Music, Apple TV, Podcasts, Fitness+, and more. Your mission is to create intuitive, delightful experiences that minimize the need for support and ensure customers find solutions effortlessly when needed. By eliminating friction, your work drives satisfaction, retention, and Apple's competitive edge. Our AppleCare Support Engineering team acts as a bridge between our custo...
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Customer Experience Engineering Team Manager
Support and ServiceJul 06, 2026
LocationVarious Locations within Austin Metro Area
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Role Number: 200665409-0240
Weekly Hours: 40 Hours
Great support doesn't just fix issues, it helps avert them. As the Customer Experience Engineering Manager for Apple Services, you'll lead a team shaping how millions experience AppleCare One, AppleCare+, App Store, Apple Music, Apple TV, Podcasts, Fitness+, and more. Your mission is to create intuitive, delightful experiences that minimize the need for support and ensure customers find solutions effortlessly when needed. By eliminating friction, your work drives satisfaction, retention, and Apple's competitive edge. Our AppleCare Support Engineering team acts as a bridge between our custo...
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Project Manager - Partner Onboarding
Support and ServiceMay 27, 2026
LocationSunnyvale
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Role Number: 200665495-3956
Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there is no telling what you could accomplish. The people here at Apple do not just craft products; they build the kind of wonder that has revolutionized entire industries. It is the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we...
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Vendor Manager, Retail Customer Care
Support and ServiceMay 22, 2026
LocationYokohama
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Role Number: 200632736-6587
Weekly Hours: 37.5 Hours
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better ...
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AppleCare Technologies BPR Project Manager, Service Repair
Support and ServiceMay 13, 2026
LocationVarious Locations within Austin Metro Area
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Role Number: 200663064-0240
Weekly Hours: 40 Hours
Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with complex technical challenges, and bring engineering intuition to the problems you solve? Do you develop strong relationships, build trust, and drive outcomes through technical credibility and influence? Do you communicate openly and clearly with engineers and business leaders alike, collaborate enthusiastically, and value a culture of healthy debate grounded in data and design thinking? AppleCare Technologies Business Process Reengineering (BPR) is responsible for delivering cross-functional...
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AppleCare Technologies BPR Project Manager, Service Repair
Support and ServiceMay 13, 2026
LocationVarious Locations within San Francisco Bay Area
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Role Number: 200663064-3401
Weekly Hours: 40 Hours
Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with complex technical challenges, and bring engineering intuition to the problems you solve? Do you develop strong relationships, build trust, and drive outcomes through technical credibility and influence? Do you communicate openly and clearly with engineers and business leaders alike, collaborate enthusiastically, and value a culture of healthy debate grounded in data and design thinking? AppleCare Technologies Business Process Reengineering (BPR) is responsible for delivering cross-functional...
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Engineering Manager, Field Diagnostics Engineering
Support and ServiceMay 11, 2026
LocationVarious Locations within San Francisco Bay Area
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Role Number: 200655744-3401
Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better tha...
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Machine Learning Engineer, Strategic Data Solutions
Support and ServiceApr 23, 2026
LocationSingapore
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Role Number: 200659354-3278
Weekly Hours: 40 Hours
Do you love the challenge of solving complex problems that can have a direct and meaningful impact on the company? Do you want to be part of a supportive team that's constantly learning and having fun while solving tough business problems? We'd love to talk to you if you do! Strategic Data Solutions empowers internal partners and optimizes the customer experience by delivering data-driven solutions across Apple — from fraud mitigation and security to supply chain optimization and fulfillment. This role is on our Fulfillment Operations team, where the enormous scale and complexity of Apple'...
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HelpLine Technical Support Analyst - IS&T
Support and ServiceApr 08, 2026
LocationSingapore
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Role Number: 200656478-3278
Weekly Hours: 40 Hours
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do mo...
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Senior Software Quality & Validation Engineer - Enterprise Services
Support and ServiceApr 06, 2026
LocationAustin
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Role Number: 200643409-0157
Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Join the AppleCare Enterprise Services (ACES) Product Support Engineering (PSE) group as a Senior Software Quality & Validation Engineer, in this role, you will validate and strengthen Apple’s software offerings used in enterprise and education settings prior to release. You will work cross-functionally with Software Engineering and Services Engineeri...
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Senior Software Quality & Validation Engineer - Enterprise Services
Support and ServiceApr 06, 2026
LocationSunnyvale
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Role Number: 200643409-3956
Weekly Hours: 40 Hours
Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Join the AppleCare Enterprise Services (ACES) Product Support Engineering (PSE) group as a Senior Software Quality & Validation Engineer, in this role, you will validate and strengthen Apple’s software offerings used in enterprise and education settings prior to release. You will work cross-functionally with Software Engineering and Services Engineeri...
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Online Technical Fraud Analyst Manager
Support and ServiceMar 31, 2026
LocationSingapore
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Role Number: 200654574-3278
Weekly Hours: 40 Hours
The Strategic Data Solutions team is seeking an experienced and results-oriented Analytics Manager to lead a team focused on combating fraud, waste, and abuse in our fast-paced stores/e-commerce environment. This role will be responsible for guiding a team of Technical Fraud Analysts in developing and implementing analytical/tactical solutions to detect, prevent, and mitigate fraudulent activities. As an Online TFA Manager, you will be responsible for fostering a culture of data-driven decision-making, develop career paths and skills within the team, developing strong relationships across ...
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Support Functional Lead, Retail Customer Care
Support and ServiceFeb 13, 2026
LocationYokohama
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Role Number: 200645251-6587
Weekly Hours: 37.5 Hours
Lead the team that makes every Apple Store Online customer interaction exceptional. As a Support Functional Lead for Retail Customer Care (RCC), you'll inspire and develop high-performing teams who are passionate about Apple and dedicated to delivering outstanding service. You'll create an environment where specialists thrive, customers feel valued, and every interaction reflects Apple's commitment to excellence. You'll manage day-to-day operations across Area Managers, Team Leaders, and frontline specialists — coaching talent, driving performance, and executing programs that elevate the ...
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