Product Quality Engineer

Hanoi, Hanoi, Vietnam
Operations and Supply Chain


Weekly Hours: 40
Role Number:200171220
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspire the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Key Qualifications

  • Minimum of 7 to 10 Years experience in Manufacturing Environment
  • Good written and oral communication skills, fluent in Vietnamese and English. Chinese language capability is a plus.
  • Detail oriented.
  • Six Sigma Black Belt preferred;
  • In-depth knowledge of quality, reliability engineering for managing mass production quality control
  • Basic understanding of metrology and GDT
  • On site build support; willing to work from OEM factories in Vietnam;
  • Willing to work independently and travel frequently upon request (mainly in Asia).
  • Team player, self-motivated, result oriented & detailed oriented;
  • Crisis management skills & capabilities


Manages supplier quality assurance during mass production to meet Apple’s quality requirements: Reviews IQC rejects; involves with sub-tier supplier quality issues & drives for quality improvement; monitors FATP fallout; reviews & drives supplier FACA; Actively get CM personnel focused on fixing issues quickly & effectively; Subject matter expert for all things quality including Quality management and engineering skills, it covers: FMEA’s, Auditing, Failure Analysis, Corrective and preventative actions, and sampling methodologies for IQC, OQC, test coverage for key components, EUT(end-user test) and OBA(open box audit) Assess supplier readiness to support build events and mass production. Identify potential execution issues and provide recommendations to mitigate risk. Keen problem solving analytical skills capable of getting to root cause quickly in challenging environments and with tight deadlines Interacts with cross-function teams in Cupertino & APO to drive yield rate improvement. Ensures that suppliers deliver quality finish goods or parts, materials, and services: responsible for supporting the qualification and on- going quality improvement of earphones, cable, dock, etc; ensure supplier’s OQC sync up with OEM’s IQC. Reviews Apple’s specs/requirements with suppliers qualify suppliers according to company standards, qualifies assembly lines and fixtures, and manages limit samples. A strong focus on cosmetic quality is required. Review dimensional measurement systems in IQC, IPQC, OQC, and ORT to ensure high accuracy and correlation to other measurement systems in the supply chain. Reviews test coverage compared to engineering requirements and drives supplier capability to meet Apple’s test requirements. Work with suppliers to enhance their capability & tighten specs/tolerance. Develops and prioritizes an auditing schedule to ensure that designated suppliers are audited on a regular basis to ensure good manufacturing practices and quality standards are met: e.g. factory audit from EVT, DVT, PVT, sustaining. Evaluates suppliers’ internal quality functions to assess their overall performance and provides feedback in the assessment of their operations.

Education & Experience

BS degree in Electrical Engineering or Mechanical Engineering, with good knowledge of general manufacturing processes, engineering drawings, schematics, specs, test methods; Experiences in DFx (DFM , DFT...); ability to read a drawing and understanding the basics of metrology;

Additional Requirements