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• Live-streaming Demo Creator & Trainer

  Support and Service05 de ago de 2026

  LocationShanghai

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  • ShareLive-streaming Demo Creator & Trainer 200638592-3715

  • Role Number:  200638592-3715
  • Weekly Hours: 40 Hours

  We are seeking a Product Demo Creator & Trainer to design and deliver best-in-class product demonstrations for Apple’s Douyin livestreams. This hybrid role blends creativity and training, ensuring hosts not only have polished, ready-to-use demos but also the confidence and skills to present them naturally, in a way that resonates with audiences on China’s leading short video and livestreaming platform.

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• Sales Area Manager - Small & Medium Business, Retail Customer Care

  Support and Service31 de jul de 2026

  LocationShanghai

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  • ShareSales Area Manager - Small & Medium Business, Retail Customer Care 200643749-3715

  • Role Number:  200643749-3715
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...

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• Team Manager, Retail Customer Care

  Support and Service27 de jul de 2026

  LocationShanghai

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  • ShareTeam Manager, Retail Customer Care 200674278-3715

  • Role Number:  200674278-3715
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...

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• Live-streaming Functional Lead, Retail Customer Care

  Support and Service23 de jul de 2026

  LocationShanghai

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  • ShareLive-streaming Functional Lead, Retail Customer Care 200660675-3715

  • Role Number:  200660675-3715
  • Weekly Hours: 40 Hours

  Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magnificent, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. We're searching for a dynamic, highly motivated function lead with phenomenal ideas and a real passion for liv...

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• Live-streaming Creative Writer & Editor

  Support and Service21 de jul de 2026

  LocationShanghai

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  • ShareLive-streaming Creative Writer & Editor 200660671-3715

  • Role Number:  200660671-3715
  • Weekly Hours: 40 Hours

  We are seeking a creative and detail-oriented Creative Writer & Editor to craft compelling, on-brand narratives for Apple’s Douyin live streaming program. This role will shape how Apple connects with audiences in China through engaging scripts, seamless storytelling, and polished editorial content that brings our products and brand values to life in a livestream environment.

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• Sales Expert, Retail Customer Care

  Support and Service05 de jun de 2026

  LocationShanghai

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  • ShareSales Expert, Retail Customer Care 200666933-3715

  • Role Number:  200666933-3715
  • Weekly Hours: 40 Hours

  At Apple, we believe in hard work, fun environment and the kind of creativity and innovation that only comes about when hardworking people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage and encourage. By focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with you! The Worldwide Apple Online Store Sales team is looking f...

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• Senior Customer Service Specialist, Retail Customer Care

  Support and Service03 de jun de 2026

  LocationShanghai

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  • ShareSenior Customer Service Specialist, Retail Customer Care 200665373-3715

  • Role Number:  200665373-3715
  • Weekly Hours: 40 Hours

  At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage, and encourage – and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU! Retail Customer Care team is Apple's eCommerc...

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• Live-streaming Writer & Editorial Manager - Douyin

  Support and Service06 de ene de 2026

  LocationShanghai

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  • ShareLive-streaming Writer & Editorial Manager - Douyin 200638594-3715

  • Role Number:  200638594-3715
  • Weekly Hours: 40 Hours

  We are seeking a passionate and talented manager to lead the Writer & Editorial team for Apple’s Douyin Livestream. The manger will guide and develop a team of livestream script writers, editors, and Product demo creator & host trainers, to establish engaging scripts, seamless storytelling, and polished editorial content, as well as polished, ready-to-use demos, to demonstrate our products and brand values and resonate with audiences on China’s leading short video and livestream platform.

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• Workforce Operations Lead, Retail Customer Care

  Support and Service12 de dic de 2025

  LocationShanghai

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  • ShareWorkforce Operations Lead, Retail Customer Care 200635298-3715

  • Role Number:  200635298-3715
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work! Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to de...

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• Optimization Program Manager, Retail Customer Care

  Support and Service16 de oct de 2025

  LocationShanghai

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  • ShareOptimization Program Manager, Retail Customer Care 200622081-3715

  • Role Number:  200622081-3715
  • Weekly Hours: 40 Hours

  Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to delive...

  Submit Resume