Merchandising Field Leader, Greater China (Shanghai/Beijing)
Beijing, Beijing, China
Corporate Functions
The Merchandising team at Apple inspires our customers to discover, learn about and buy Apple products, services, and accessories through merchandising that delivers a personalized experience like no other. We do this by communicating a focused point of view to create unique Apple experiences, that we then execute flawlessly.
As part of the Merchandising Field team, you are the conduit of information between the Apple Retail stores and our Merchandising teams (Global Retail Support). You advise on key Merchandising product and engagement initiatives, and data to Field Leadership (SL+), to impact ownership outcomes. You gather relevant feedback from the field and share it with stakeholders to provide context to the data. You convey the vision and purpose of Merchandising strategies, provide guidance on programs, and support teams to flawlessly deliver an unparalleled customer journey to increase ownership of Hero Products, Services, and Accessories.
Inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
Key Qualifications
- Strong interpersonal, communication and listening skills
- Ability to operate within ambiguous situations and achieve results in a matrix structure
- Action oriented, passion for delivering results and making impact from Strategy to Tactical implementation
- Flexibility to handle directional changes. Proficient at managing multiple projects concurrently.
- Well versed in negotiation and persuasion. Ability to find a win-win with multiple stakeholders
- Commitment to identifying and communicating innovative ideas to improve processes and performance
- Able to commit to working outside of normal business hours as well as travel locally and abroad up to 80% of the time.
- At least 10+ years relevant experience in Retail Management or Merchandising
- English language required, and Mandarin preferred
Description
Partner with Market Director and Market Leaders around ownership opportunities and how merchandising strategies can drive Retail’s priorities
Drive in-store experience through aligning store team on Merchandising engagement programs
Lead in-store execution of Merchandising for new store openings, remodels and relocations
Provide overnight support and guidance to Retail stores during Merchandising resets, including New Product Introductions and Accessory resets
Regular store visits to review Merchandising principles and connect with field leadership
Selection, training and leadership of the NSO Merchandising Mentor Program
Participate in key Field Leadership calls and meetings to drive alignment of Retail’s priorities
Provide consistent feedback to Geo Merchandising partners to ensure success of current and future programs
Create Merchandising standards and principles for a globally uniform execution and experience
Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn
Demonstrate Apple’s values of inclusion and diversity in daily activities