Site Reliability Engineering (SRE) Manager, Apple Services Engineering

Seattle, Washington, United States
Software and Services


Weekly Hours: 40
Role Number:200547801
Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Join the Apple Service Engineering team as a Site Reliability Engineering (SRE) Manager to help support and scale cloud services for thousands of development and operations engineers. This is a hands-on role to establish SRE practices for a private cloud service to accelerate our ability to reliably and consistently deliver thousands of applications.


As a Site Reliability Engineering manager, you will be leading a team responsible for providing the platform for mission-critical cloud systems to maintain constant uptime, scale seamlessly, and allow for new applications and services to flourish. The successful candidate will be highly self-motivated with a passion for excellence, quality and detail. The SRE Manager will support operations, collaborate with the developers and architects to aid in the design; and assist with the implementation to improve stability, security, and scalability.

Minimum Qualifications

Key Qualifications

  • Skilled at working cross-functionally to achieve project success
  • Desire to build, grow, and mentor a team
  • Passion for automation and reluctance for manual implementation
  • Strong philosophy of continuous improvement
  • Strong sense of ownership wanting to understand how things work and resolve root causes
  • Ability to encourage and foster a culture of visibility and transparency across teams
  • Experience managing enterprise services in a large-scale nix environment
  • Experience with Kubernetes
  • Experience with Puppet, Chef or Ansible
  • Able to troubleshoot issues across the entire software stack
  • Experience operating large-scale multi-tenant infrastructure as a managed service
  • Strong verbal and written communication skills

Preferred Qualifications

Education & Experience

Technical (Engineering or Computer Science) BS/MS degree or equivalent work experience

Additional Requirements

  • Automation advocate - you truly believe in removing operational load via software.
  • A strong sense of ownership. At the same time, you're a great teammate who communicates clearly and transparently - Self-motivated, inquisitive, and always looking to learn more.
  • Experience managing, scaling, and troubleshooting Java and GoLang applications
  • Bonus: CNCF Kubernetes Administration certification

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.