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- Número de función: 200596086
- Horas semanales: 40 Horas
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we fo...
Enviar currículum- Número de función: 200596091
- Horas semanales: 40 Horas
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we fo...
Enviar currículum- Número de función: 200587020
- Horas semanales: 39 Horas
At Apple, we believe that hard work, a fun environment, creativity, and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage and inspire – and that by focusing on the smallest of details, we can make big impact with our customers. Building this environment starts with you! The AppleCare Global Vendor Strategy (GVS) team is seeking a Vendor Alliance Manager (VAM) to support our EMEIA Region with capacity planning and with strategic relationship management of our outsourced supplier network. The VAM is also a regional poi...
Enviar currículumContent Strategist, AppleCare Digital (LLM, Gen AI knowledge)
Soporte técnico y atención al cliente19 mar 2025Sunnyvale- Número de función: 200592673
- Horas semanales: 40 Horas
Imagine what you could do here at Apple. Innovation runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. AppleCare Digital crafts alluring digital content and experiences to help people get the most out of their Apple products. We make it easy for everyone to learn about, use, and maintain all of their Apple software and hardware. We’re looking for a Content Strategist to bridge human authoring expertise with AI capabilities and operational excellence. The ideal candidate has a tr...
Enviar currículumContent Strategist, AppleCare Digital (LLM, Gen AI knowledge)
Soporte técnico y atención al cliente19 mar 2025Austin- Número de función: 200594641
- Horas semanales: 40 Horas
Imagine what you could do here at Apple. Innovation runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. AppleCare Digital crafts alluring digital content and experiences to help people get the most out of their Apple products. We make it easy for everyone to learn about, use, and maintain all of their Apple software and hardware. We’re looking for a Content Strategist to bridge human authoring expertise with AI capabilities and operational excellence. The ideal candidate has a tr...
Enviar currículumAppleCare Strategic Quality Process Improvement Program Manager
Soporte técnico y atención al cliente19 mar 2025Elk Grove- Número de función: 200558737
- Horas semanales: 40 Horas
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better tha...
Enviar currículum- Número de función: 200592710
- Horas semanales: 37.5 Horas
At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire – and that by focusing on the smallest of details, we can make big impacts with our customers. We have an open position for an enthusiastic, motivated learning leader to join our team. You would be responsible for leading the Japan learning team to support the consistent implementation of learning an...
Enviar currículum- Sunnyvale
- Número de función: 200591499
- Horas semanales: 40 Horas
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. AppleCare is the proven leader in providing world-class support, serving millions of customers around the world. The AppleCare Digital team is responsible for crafting image and video assets that provide an informative and entertaining experience, and allows our viewers to fully understand and utilize their products to their full potential. We are seeking...
Enviar currículum - Número de función: 200579381
- Horas semanales: 40 Horas
At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. AppleCare Support Enablement builds the monitoring and the metrics that drives the quality of our customer experiences. Anything and everything from Emergency Satellite support to resetting passwords, we’re measuring the quality, the efficiency and the outcomes of every assisted customer support interaction. As AppleCare Support engages with the rest of Apple to bring new Service and Support te...
Enviar currículum- Número de función: 200595484
- Horas semanales: 40 Horas
The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you develop strong relationships, build trust, and influe...
Enviar currículum- Sunnyvale
- Número de función: 200594871
- Horas semanales: 40 Horas
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build or service we create is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add ...
Enviar currículum AppleCare Technologies BPR Project Manager, Digital
Soporte técnico y atención al cliente17 mar 2025Sunnyvale- Número de función: 200594822
- Horas semanales: 40 Horas
Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you develop positive relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you! AppleCare Technologies BPR is responsible for driving and delivering cross-functional technology projects across all AppleCare business areas, including Sales, Service & Support. We build positive rela...
Enviar currículum- Número de función: 200592900
- Horas semanales: 39 Horas
At Apple, we believe that dedication, an inclusive environment, and innovation fuel the ultimate customer experience. We believe that each interaction is an opportunity to listen, build trust, and create a personalised experience for our customers. Creating this customer experience starts with you! You are a problem solver who easily connects with customers. You exceed customer expectations with your guidance, knowledge, and passion for technology. You are curious about why things work the way they do and are committed to using a methodical problem-solving approach to find solutions for har...
Enviar currículum- Número de función: 200593268
- Horas semanales: 37.5 Horas
The evolution of digital shopping is driven by the power of people! Retail Customer Care (RCC) is part of Apple’s Retail organization instrumental in delivering a customer experience that’s unlike any other. Apple Retail Customer Care (RCC) prides itself on putting the customer in the center of it all by offering the highest level of engagement, expertise and service. As Apple continues to launch amazing products and services, Retail Customer Care (RCC) will continue to innovate and transform the shopping experience, creating seamless customer journeys across online, stores and beyond. The ...
Enviar currículum- Sunnyvale
- Número de función: 200594276
- Horas semanales: 40 Horas
The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you develop strong relationships, build trust, and influe...
Enviar currículum - Número de función: 200591495
- Horas semanales: 40 Horas
At Apple, groundbreaking ideas transform into revolutionary products, services, and customer experiences. The AppleCare Technologies Engineering team is pioneering the future of customer support through advanced machine learning solutions. We're seeking a visionary Engineering Manager to lead our Machine Learning Rapid Prototyping team, where you'll drive innovation at the intersection of AI and customer experience. Join us in shaping the future of AppleCare through pioneering ML technologies and transformative solutions.
Enviar currículumDeveloper Support Operations - Apple Services Engineering
Soporte técnico y atención al cliente10 mar 2025Seattle- Número de función: 200592163
- Horas semanales: 40 Horas
Apple Services Engineering (ASE) first delighted users with downloadable music in April 2003 The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Services - App Store, iCloud, Apple Music, TV+, and many more - are the most exciting and dynamic in the world. Our teams...
Enviar currículum- Número de función: 200592138
- Horas semanales: 40 Horas
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better tha...
Enviar currículumManager, AppleCare Digital Readiness & Response Program Management
Soporte técnico y atención al cliente07 mar 2025Sunnyvale- Número de función: 200573693
- Horas semanales: 40 Horas
Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The AppleCare Digital organization serves more than 6 billion customers per year across a broad range of online platforms. The organization is responsible for all end-user support and service digital content, web assets, customer-facing apps such as Apple Support App and Message Apple, Apple Communities, search engines such as Google and Baidu, and social media...
Enviar currículum- Número de función: 200592904
- Horas semanales: 39 Horas
At Apple, we believe that dedication, an inclusive environment, and innovation fuel the ultimate customer experience. We believe that each interaction is an opportunity to listen, build trust, and create a personalised experience for our customers. Creating this customer experience starts with you! You are a problem solver who easily connects with customers. You exceed customer expectations with your guidance, knowledge, and passion for technology. You are curious about why things work the way they do and are committed to using a methodical problem-solving approach to find solutions for har...
Enviar currículum