Technical Program Manager — Data & AI, Privacy

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At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. If you are an ambitious, high-energy individual who is not afraid of challenges, we’re looking for you. The Growth Marketing Operations Team plays a key role in enabling on-device communications and automated messaging for Apple Services. The team focuses on the timely delivery, strategy, and execution of in-app messaging sent to millions of users across multiple Apple Services, including: Apple TV+, Music, Arcade, App Store, and Apple One. We're looking for a Technical Program Manager with a focus on AI/ML, Data and Privacy that will support our Growth Marketing initiatives and work at the intersection of marketing, operations, and technology. You will ensure we use the best practices, features, marketing guidance, as well as privacy guidelines to launch best in class experiences globally. You will also partner closely with global cross-functional teams to help drive operational efficiency for the Growth Marketing Operations Team. Come join a fast-paced and innovative marketing team that focuses on delivering results!
The primary duty of the Technical Program Manager is to drive innovation and results through strategic technical partnerships. The role will collaborate with Product, Engineering, Data Science, Legal, and Marketing stakeholders to support the design, build, and execution of personalized experiences. The focus will be on advancing the use of data signals and driving new AI/ML capabilities in a privacy preserving way in order to make all communications more contextual and relevant to Apple customers. You will leverage Apple’s data assets to enable our marketers to make decisions that reach the right users at the right time. Some of the initiatives we work on include supporting new product launches, designing data solutions in order to acquire, engage, and retain customers across our suite of Apple Services. Responsibilities include, but are not limited to: - Translating business problems into data initiatives - Presenting analyses to technical and non-technical stakeholders - Creating monitoring systems to inform global operations - Developing and validating data design for marketing optimizations - Ensuring we adhere to best practices and privacy guidelines
  • 8+ years experience managing large cross-functional projects that require deep understanding of technical design, back-end architecture, and data pipelines.
  • Experience leading projects that involve AI/ML integration into automated marketing messaging and consumer facing applications.
  • Experience working with privacy and legal teams to evaluate global data usage.
  • Strong communicator with excellent verbal and written presentation skills - able to evangelize data informed decision-making at all levels.
  • Capable of producing high quality deliverables within tight deadlines with limited oversight.
  • Flexibility to deal with rapidly changing, time-constrained schedules.
  • Expert proficiency with databases and data retrieval, including SQL.
  • Excellent verbal & written communication skills. Ability to communicate ideas clearly and to all levels of management.
  • Strong analytical thinking, analysis, and problem-solving skills.
  • B.S. / M.S. in relevant or quantitative discipline: Engineering, Computer Science, Data Science, Mathematics, or Statistics.
  • Strong understanding of Growth Marketing initiatives and consumer lifecycles.
  • High proficiency working with Python, with experience in LLMs preferred.
  • Experience in working across different global cultures a plus.
  • Strong leadership skills with the ability to partner effectively and influence stakeholders
  • Experience working with on-device data, or AI/ML solutions.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,800 and $265,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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