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Do you love how it feels to make someone’s day? As an Operations Expert, you know better than anyone else the satisfaction of getting the latest Apple product into your hands. So it’s up to you to make sure customers are just as satisfied. By guiding and mentoring your team, you help keep pace with changing demands and make sure every product and demo machine is where it should be. At the end of the day, it’s your organizational skills and dedication that are at the heart of what the Apple Store does — connecting people to the products they love.

Do you love how it feels to help others? After customers purchase our products, you’re the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you’re helping customers get started with the Mac or finding answers to their questions about other Apple devices, you’re ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Both full-time and p...

Are you passionate about driving sales, building relationships, and consulting with customers on business solutions? Do you want to connect entrepreneurs and professionals with the tools they need to build success? As a Business Pro, you help customers discover how Apple products can transform the way they work — and you build loyalty by maintaining those customer relationships. In this role, you serve as both a resource and a mentor to your fellow Apple Store team members. You also partner with store leadership to find opportunities to connect customers with powerful tools and solutions th...

Do you have a passion for connecting with other people? As a Creative, you inspire creativity by sharing your knowledge with Apple Store visitors — first-timers or longtime loyal customers alike. You’re the foundation of the Apple Store’s welcoming environment that invites individuals to share their ideas and learn how to bring their visions to life. Those who work alongside you are knowledgeable teammates just as eager to share their skills as they are to learn more. Nothing gives you a greater thrill than empowering a customer to create something wonderful. Both full-time and part-time j...

Do you have a passion for hands-on problem solving? Do you love helping others by sharing your technical knowledge? At the Apple Store, you maintain customers’ trust in Apple as a skilled technician, troubleshooting and repairing products. You use your amazing diagnostic and people skills to assure Genius Bar customers of swift resolutions to their technical issues. You offer advice on accompanying accessories that will further improve the customer’s experience with Apple products. You also educate your team members about products, while independently keeping your own technical know-how up ...

Are you passionate about sharing your knowledge of Apple products? We’re looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. The Apple Store is a retail environment like no other — uniquely focused on delivering amazing customer experiences. As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customized solutions, and turning curious visitors into loyal customers. With a deep understanding of Apple products and services, you spen...

Do you love to collaborate and help businesses thrive? At the Apple Store, you connect business professionals and entrepreneurs with the tools they need in order to put Apple solutions to work in their businesses. As a Business Expert, you help them learn about Apple products and explore various possibilities. You’re part of a team that’s passionate about helping businesses succeed. With your understanding of business needs and enthusiasm for Apple, you find great satisfaction in offering powerful, innovative solutions to each customer.

Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. In this role, you could work full-time, part-time, or part-time temporary.

The WW Channel Strategy & Operations (CSO) focus on developing and deploying worldwide sales programs and best practices to deliver best customer experience in the Channel, and drive Apple Channel sales. With deep functional expertise in digital, physical and people enablement spaces, WW CSO closely collaborate with many cross-functional teams at both WW and regional levels. We are looking for a eCommerce product manager to ideate, define, prototype, build, and optimize Apple direct-to-consumer mobile and desktop digital experiences across global set of small-and-medium business partners....

The Mac Systems Quality team is looking for a highly motivated and experienced manager to lead a passionate team responsible for the validation and optimization of power and battery life on all new Mac products. Your main responsibilities include supervising data collection and analysis, distilling the data for cross-functional partners, driving issues to resolution, and expanding the team and its technical infrastructure to accommodate Apple’s product roadmap. We are seeking an individual with shown leadership, management, and team building skills comfortable working in a constantly evolvi...

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a big impact with our customers. Building this environment starts with you! Carpe Facto Advisors are responsible for gathering information from customers that AppleCare Engineering requests. This process requires skills in thorough probing, relationship building/repairing, and thorough documentation. They are expected to provide a ...

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's WW Channel Strategy & Operations (CSO) organization focuses on developing and deploying worldwide sales programs and best practices to deliver an extraordinary customer experience in...

Do you love understanding every detail of how new technologies work? Join the team that serves as Apple's nerve center, our Information Systems and Technology group. There are countless ways you'll contribute here, whether you're coordinating technology needs for product launches, designing music solutions for retail locations, or ensuring the strength of in-store Wi-Fi connections. From Apple Pay to the Apple website to our data centers around the globe, you'll help design and handle the substantial systems that countless employees and customers rely on every day. You'll also build custom ...

Do you love working on challenges that no one has solved yet? Do you enjoy challenging yourself with a variety of responsibilities and completing them optimally? Envision what you could do here. At Apple, we believe new insights have a way of becoming outstanding products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. If you are in search for a wide-ranging and significant position to help make creative products for a company in the top tier edge of creativity, this is the right position for you. Y...

The people here at Apple don’t just build products— they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspire the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Apple’s US Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. We are, in many ways, t...

Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you’ll help design and manufacture our next-generation, high-performance, power-efficient GPU! You’ll ensure Apple products and services can seamlessly and expertly handle the tasks that make them beloved by millions. Joining this group means you’ll be crafting and building the technology that fuels Apple’s devices. Together, we enable our customers to do all the things they love with their devices. As part of our GPU FE Design Integration team, you will be responsible for top level RTL, UP...

Services at Apple help hundreds of millions of customers get the most out of the devices they love through amazing apps, award-winning shows and movies, immersive music in spatial audio, world-class workouts and meditations, super fun games and more! The Apple Media Products Data Science & Analytics organization is passionate about developing discerning insights and machine learning solutions to help continually improve these services and accelerate growth while maintaining a strong dedication to customer privacy. As an Applied Scientist, you will be working on innovative projects at the in...

Imagine what you could do here! The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's WW Channel Strategy & Operations (CSO) organization focuses on developing and deploying worldwide sales programs and best practices to deliver an extraordinary customer experience in...

Are you a big-picture thinker who loves setting ambitious goals? Do you have a passion for understanding how each line of code affects all the others? In the Core Operating Systems group ensuring the OS is inseparable from each device’s identity as a whole. That’s because this group is committed to building fully integrated operating systems that combine hardware, software, and apps into a single Apple experience. Your dedication to cross-disciplinary collaboration will help develop groundbreaking technologies, such as iOS, macOS, watchOS, and tvOS. By crafting these distinct, holistic user...

We are looking for an exceptional software engineer to lead, design and implement CPU and SoC power management software for Apple’s new product platforms! In this unique and highly visible role, you will be at the center of feature developments and system power optimizations. We work with hardware and system teams and lead the bring-up and development of SoC power management features from pre-silicon to final product commercial release. You will also be required to prototype and explore novel CPU/SoC power management schemes and work with design teams to influence future chip designs. The ...