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As more and more people discover Apple, they visit our stores seeking ways to incorporate our products into their lives. It’s your job, as a Store Leader, to build and manage the various teams that engage customers in this dynamic environment. In this role, you lead the people that help customers achieve ownership, learn new skills, get technical support, and find business solutions. Adaptable and flexible by nature, you’re composed and collected as you balance the diverse needs of your teams in the midst of constant change.

The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It’s your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service.

Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you’re a master of them all. In the store’s fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers.

As a Business Pro, you are responsible for developing and growing relationships with high potential business customers in Apple Retail. You have a proven ability to take a personalized, solution-based approach to customer needs. You have strong business and sales acumen, and knowledge of key SMB industries, business challenges, and trends in their local community. The Business Pro has strong consultative expertise in Apple and third-party solutions. You serve as a resource and mentor the broader store team and help support an environment where business is integrated into the store culture...

As a Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands. You understand that the Apple Store is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another visitor to the store into a loyal Apple customer. In this role, you could work full-time or part-time on a permanent basis — or you c...

After customers purchase our products, you’re the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you’re helping customers get started with the Mac or finding answers to their questions about other Apple devices, you’re ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level.

The Apple Store is a retail environment like no other—uniquely focused on delivering amazing customer experiences. As an Expert, you introduce customers to the exciting world of Apple, turning curious visitors into loyal customers. You thrive on interactions with team members as well as with customers. And you get great satisfaction from helping people develop lifelong relationships with Apple every day.

You inspire creativity by sharing your knowledge with Apple customers—whether they’re first-timers or longtime loyal customers. As a Creative, you’re the foundation of the Apple Store’s welcoming environment that invites customers to share their ideas and learn how to bring their visions to life. Those who work alongside you are knowledgeable teammates just as eager to share their skills as they are to learn more. Nothing gives you a greater thrill than empowering a customer to create something wonderful.

At the Apple Store, you connect business professionals and entrepreneurs with what they need in order to put Apple solutions to work in their businesses. As a Business Expert, you help them learn about Apple products and explore various possibilities. You’re part of a team that’s passionate about helping businesses succeed. With your understanding of business needs and enthusiasm for Apple, you find great satisfaction in offering powerful, innovative solutions to each customer.

At the Apple Store, you maintain customers’ trust in Apple as the skilled expert troubleshooting and repairing products. You use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support every day.

As an Operations Expert, you know better than anyone else the satisfaction of getting the latest Apple product into your hands. So it’s up to you to make sure customers are just as satisfied. By guiding and mentoring your team, you help keep pace with changing demands and make sure every product and demo machine is where it should be. At the end of the day, it’s your organizational skills and dedication that are at the heart of what the Apple Store does — connecting people to the products they love.

As part of the Battery Engineering group, we are looking for a material expert who will be creating battery solutions that can deliver more power and energy in limited spaces. You will help us innovate new battery technologies from chemistry: mainly graphite anode electrode to final cells. You will be responsible for anode materials and electrode development with deep knowledge on the anode electrode designs and material characterization. This role involves working closely with anode material suppliers, external cell vendors, and internal cross-functional teams. In addition, you will be a t...

Do your life’s best work here now. With the whole world watching. The people here at Apple don’t just build products - they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Apple’s Global Business Solutions (GBS) team partners with Apple’s business across Greater China, including Retail, Sales, Operations, R&D and Services. In addition to supporting transactional and financial reporting p...

When was the last time you enjoyed a box as much as the product inside? At Apple, every customer interaction is an opportunity for surprise and delight! This philosophy extends beyond the product to its packaging, where every detail is thoughtfully considered. The Packaging PD team is a diverse group of people responsible for the design and execution of structural packaging for all Apple products from shippers to finished goods boxes. Our packaging delivers an outstanding customer experience, while protecting products throughout the shipping environment, and advancing Apple’s sustainabilit...

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry- leading environmental efforts. Join Apple, and help us leave the world better than we found it! Are you up for the challenge? The Hardware Metrology team is looking for a system design engineer who is responsible for the design and deployment of systems, which carry out calibration and performance validation of va...

Imagine what you could do here. At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, we work every single day to craft ...

Do you want to impact billions of users by developing an extraordinary product with a prime focus on wireless accuracy and performance? You will become part of a hands-on development team that furthers engineering perfection, creativity, and innovation. Dynamic, inspiring people and innovative technologies are the norm here. We want you to join our team if you are an inventive engineer with the dream to research and develop solutions that do not yet exist. Bring passion and dedication to your job and there's no telling what you could accomplish. We are looking for a Camera Firmware Enginee...

Do you have a passion for accessories and want to know how they “just work”? We are the Accessories QA team, and we are searching for a self motivated engineer who can assist with enabling accessory testing at our vendor sites as well as lead large cross-functional accessory programs. This will require understanding of SOPs created by feature/area DRIs and then handing them off to multiple sites for execution. This position also requires leading large scale cross-functional accessory projects from test plan creation, firmware architecture knowledge, organizing meetings, reporting on result...

Apple is a place where extraordinary people gather to do their best work. Just be ready to dream big. The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Imaging what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and cus...

The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. The team here at Siri is building next revolution human-computer interaction system, we create breakthrough technology to expand the product’s experience in China for global. The position requires strong technical skills and user-focus mindset, collaborate with engineers in several techn...