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App Store Review Specialist
Service et assistance à la clientèle12 août 2026
EmplacementSingapour
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Numéro du poste : 200677221-3278
Heures de travail hebdomadaires : 40 Heures
Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Exciting, right? If you would like to contribute to the world's greatest app store, read on to learn how you can ...
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Live-streaming Demo Creator & Trainer
Service et assistance à la clientèle05 août 2026
EmplacementShanghai
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Numéro du poste : 200638592-3715
Heures de travail hebdomadaires : 40 Heures
We are seeking a Product Demo Creator & Trainer to design and deliver best-in-class product demonstrations for Apple’s Douyin livestreams. This hybrid role blends creativity and training, ensuring hosts not only have polished, ready-to-use demos but also the confidence and skills to present them naturally, in a way that resonates with audiences on China’s leading short video and livestreaming platform.
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Sales Area Manager - Small & Medium Business, Retail Customer Care
Service et assistance à la clientèle31 juill. 2026
EmplacementShanghai
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Numéro du poste : 200643749-3715
Heures de travail hebdomadaires : 40 Heures
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...
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Team Manager, Retail Customer Care
Service et assistance à la clientèle27 juill. 2026
EmplacementShanghai
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Numéro du poste : 200674278-3715
Heures de travail hebdomadaires : 40 Heures
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...
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Live-streaming Functional Lead, Retail Customer Care
Service et assistance à la clientèle23 juill. 2026
EmplacementShanghai
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Numéro du poste : 200660675-3715
Heures de travail hebdomadaires : 40 Heures
Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magnificent, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. We're searching for a dynamic, highly motivated function lead with phenomenal ideas and a real passion for liv...
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Live-streaming Creative Writer & Editor
Service et assistance à la clientèle21 juill. 2026
EmplacementShanghai
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Numéro du poste : 200660671-3715
Heures de travail hebdomadaires : 40 Heures
We are seeking a creative and detail-oriented Creative Writer & Editor to craft compelling, on-brand narratives for Apple’s Douyin live streaming program. This role will shape how Apple connects with audiences in China through engaging scripts, seamless storytelling, and polished editorial content that brings our products and brand values to life in a livestream environment.
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Apple Personal Setup Specialist, Retail Customer Care
Service et assistance à la clientèle18 juin 2026
EmplacementYokohama
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Numéro du poste : 200668372-6587
Heures de travail hebdomadaires : 37.5 Heures
Retail Customer Care パーソナルセットアップチームはお客様に卓越した顧客体験を提供したいという意欲を持って、顧客志向でテクニカルに精通した人材を求めています。パーソナルセットアップスペシャリストとしてApple製品の魅力を伝え、他にはない特別な体験を提供することで、エネルギーとワクワク感を生み出す役割を担います。 Appleでは、ハードワーク、楽しい環境、そして多様なバックグラウンドを持つ才能ある人々がさまざまな視点から課題に取り組むことで生まれる創造性と革新を大切にしています。私たちは、すべてのお客様とのやり取りが、喜びを生み、心を動かし、インスピレーションを与える機会であると信じています。細部にまでこだわることで、お客様に大きな影響を与えることができます。そして、その感動の土台をつくるのは、あなたです！
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Fraud Investigation Supervisor - Strategic Data Solutions
Service et assistance à la clientèle08 juin 2026
EmplacementYokohama
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Numéro du poste : 200667168-6587
Heures de travail hebdomadaires : 37.5 Heures
At Apple, we believe that hard work, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a big impact with our customers. Building this environment starts with you! Inclusion is a shared responsibility and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
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Sales Expert, Retail Customer Care
Service et assistance à la clientèle05 juin 2026
EmplacementShanghai
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Numéro du poste : 200666933-3715
Heures de travail hebdomadaires : 40 Heures
At Apple, we believe in hard work, fun environment and the kind of creativity and innovation that only comes about when hardworking people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage and encourage. By focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with you! The Worldwide Apple Online Store Sales team is looking f...
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Senior Customer Service Specialist, Retail Customer Care
Service et assistance à la clientèle03 juin 2026
EmplacementShanghai
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Numéro du poste : 200665373-3715
Heures de travail hebdomadaires : 40 Heures
At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage, and encourage – and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU! Retail Customer Care team is Apple's eCommerc...
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Senior Customer Service Specialist - Retail Customer Care
Service et assistance à la clientèle29 mai 2026
EmplacementYokohama
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Numéro du poste : 200665616-6587
Heures de travail hebdomadaires : 37.5 Heures
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. At Apple, you’ll share in a commitment to excellence by delivering best in class customer service. We value integrity, personal accountability, teamwork, excellence, and innovation. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. Join Apple, and help us leave the world better than we found it!
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Vendor Manager, Retail Customer Care
Service et assistance à la clientèle22 mai 2026
EmplacementYokohama
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Numéro du poste : 200632736-6587
Heures de travail hebdomadaires : 37.5 Heures
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better ...
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Live-streaming Writer & Editorial Manager - Douyin
Service et assistance à la clientèle06 janv. 2026
EmplacementShanghai
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Numéro du poste : 200638594-3715
Heures de travail hebdomadaires : 40 Heures
We are seeking a passionate and talented manager to lead the Writer & Editorial team for Apple’s Douyin Livestream. The manger will guide and develop a team of livestream script writers, editors, and Product demo creator & host trainers, to establish engaging scripts, seamless storytelling, and polished editorial content, as well as polished, ready-to-use demos, to demonstrate our products and brand values and resonate with audiences on China’s leading short video and livestream platform.
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Workforce Operations Lead, Retail Customer Care
Service et assistance à la clientèle12 déc. 2025
EmplacementShanghai
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Numéro du poste : 200635298-3715
Heures de travail hebdomadaires : 40 Heures
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work! Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to de...
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Optimization Program Manager, Retail Customer Care
Service et assistance à la clientèle16 oct. 2025
EmplacementShanghai
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Numéro du poste : 200622081-3715
Heures de travail hebdomadaires : 40 Heures
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to delive...
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