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Sales Area Manager, Retail Customer Care
Service et assistance à la clientèle07 juill. 2026
EmplacementDivers emplacements Chine
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Numéro du poste : 200661786-1082
Heures de travail hebdomadaires : 40 Heures
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...
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Apple Personal Setup Specialist, Retail Customer Care
Service et assistance à la clientèle18 juin 2026
EmplacementYokohama
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Numéro du poste : 200668372-6587
Heures de travail hebdomadaires : 37.5 Heures
Retail Customer Care パーソナルセットアップチームはお客様に卓越した顧客体験を提供したいという意欲を持って、顧客志向でテクニカルに精通した人材を求めています。パーソナルセットアップスペシャリストとしてApple製品の魅力を伝え、他にはない特別な体験を提供することで、エネルギーとワクワク感を生み出す役割を担います。 Appleでは、ハードワーク、楽しい環境、そして多様なバックグラウンドを持つ才能ある人々がさまざまな視点から課題に取り組むことで生まれる創造性と革新を大切にしています。私たちは、すべてのお客様とのやり取りが、喜びを生み、心を動かし、インスピレーションを与える機会であると信じています。細部にまでこだわることで、お客様に大きな影響を与えることができます。そして、その感動の土台をつくるのは、あなたです！
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Fraud Investigation Supervisor - Strategic Data Solutions
Service et assistance à la clientèle08 juin 2026
EmplacementYokohama
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Numéro du poste : 200667168-6587
Heures de travail hebdomadaires : 37.5 Heures
At Apple, we believe that hard work, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a big impact with our customers. Building this environment starts with you! Inclusion is a shared responsibility and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
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Sales Expert, Retail Customer Care
Service et assistance à la clientèle05 juin 2026
EmplacementShanghai
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Numéro du poste : 200666933-3715
Heures de travail hebdomadaires : 40 Heures
At Apple, we believe in hard work, fun environment and the kind of creativity and innovation that only comes about when hardworking people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage and encourage. By focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with you! The Worldwide Apple Online Store Sales team is looking f...
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Senior Customer Service Specialist, Retail Customer Care
Service et assistance à la clientèle03 juin 2026
EmplacementShanghai
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Numéro du poste : 200665373-3715
Heures de travail hebdomadaires : 40 Heures
At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage, and encourage – and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU! Retail Customer Care team is Apple's eCommerc...
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Senior Customer Service Specialist - Retail Customer Care
Service et assistance à la clientèle29 mai 2026
EmplacementYokohama
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Numéro du poste : 200665616-6587
Heures de travail hebdomadaires : 37.5 Heures
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. At Apple, you’ll share in a commitment to excellence by delivering best in class customer service. We value integrity, personal accountability, teamwork, excellence, and innovation. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. Join Apple, and help us leave the world better than we found it!
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Vendor Manager, Retail Customer Care
Service et assistance à la clientèle22 mai 2026
EmplacementYokohama
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Numéro du poste : 200632736-6587
Heures de travail hebdomadaires : 37.5 Heures
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better ...
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Retail Support Specialist - Retail Customer Care
Service et assistance à la clientèle31 mars 2026
EmplacementSingapour
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Numéro du poste : 200653601-3278
Heures de travail hebdomadaires : 40 Heures
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. At Apple, you’ll share in a commitment to excellence by delivering best in class customer service. We value integrity, personal accountability, teamwork, excellence, and innovation. Join Apple, and help us leave the world better than we found it. In this role you will deliver excellent customer service by supporting a wide range of post-sales responsibili...
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Online Technical Fraud Analyst Manager
Service et assistance à la clientèle31 mars 2026
EmplacementSingapour
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Numéro du poste : 200654574-3278
Heures de travail hebdomadaires : 40 Heures
The Strategic Data Solutions team is seeking an experienced and results-oriented Analytics Manager to lead a team focused on combating fraud, waste, and abuse in our fast-paced stores/e-commerce environment. This role will be responsible for guiding a team of Technical Fraud Analysts in developing and implementing analytical/tactical solutions to detect, prevent, and mitigate fraudulent activities. As an Online TFA Manager, you will be responsible for fostering a culture of data-driven decision-making, develop career paths and skills within the team, developing strong relationships across ...
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Sales Area Manager - Small & Medium Business, Retail Customer Care
Service et assistance à la clientèle25 mars 2026
EmplacementShanghai
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Numéro du poste : 200643749-3715
Heures de travail hebdomadaires : 40 Heures
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...
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Support Functional Lead, Retail Customer Care
Service et assistance à la clientèle13 févr. 2026
EmplacementYokohama
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Numéro du poste : 200645251-6587
Heures de travail hebdomadaires : 37.5 Heures
Lead the team that makes every Apple Store Online customer interaction exceptional. As a Support Functional Lead for Retail Customer Care (RCC), you'll inspire and develop high-performing teams who are passionate about Apple and dedicated to delivering outstanding service. You'll create an environment where specialists thrive, customers feel valued, and every interaction reflects Apple's commitment to excellence. You'll manage day-to-day operations across Area Managers, Team Leaders, and frontline specialists — coaching talent, driving performance, and executing programs that elevate the ...
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Team Manager, Retail Customer Care
Service et assistance à la clientèle20 janv. 2026
EmplacementShanghai
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Numéro du poste : 200618909-3715
Heures de travail hebdomadaires : 40 Heures
At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage, and encourage – and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU! Retail Customer Care team is Apple's eCommerc...
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Live-streaming Writer & Editorial Manager - Douyin
Service et assistance à la clientèle06 janv. 2026
EmplacementShanghai
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Numéro du poste : 200638594-3715
Heures de travail hebdomadaires : 40 Heures
We are seeking a passionate and talented manager to lead the Writer & Editorial team for Apple’s Douyin Livestream. The manger will guide and develop a team of livestream script writers, editors, and Product demo creator & host trainers, to establish engaging scripts, seamless storytelling, and polished editorial content, as well as polished, ready-to-use demos, to demonstrate our products and brand values and resonate with audiences on China’s leading short video and livestream platform.
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Workforce Operations Lead, Retail Customer Care
Service et assistance à la clientèle12 déc. 2025
EmplacementShanghai
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Numéro du poste : 200635298-3715
Heures de travail hebdomadaires : 40 Heures
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work! Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to de...
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Optimization Program Manager, Retail Customer Care
Service et assistance à la clientèle16 oct. 2025
EmplacementShanghai
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Numéro du poste : 200622081-3715
Heures de travail hebdomadaires : 40 Heures
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to delive...
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