Senior Quality Manager, Ads Demand Platform
New York City, New York, United States
Software and Services
At Apple, we believe in the power of technology to enrich people's lives. Everything we build is designed-first and foremost-with helping people in mind. We believe digital advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief to create ads that add value, by helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. We help developers and marketers drive discovery of their apps across the App Store with Apple Search Ads. We help advertisers promote their products alongside trusted content in the brand-safe environment of Apple News, while supporting publishers and journalists. All with the same dedication to privacy you expect from Apple. Because when advertising is done right, it benefits everyone! We are looking for a top-tier quality leader to provide technical leadership and strategic direction to the Demand Platform quality engineering team. In this role, you will have an opportunity to improve quality, enable a fast feedback engineering culture, and accelerate the delivery of the most privacy-forward, technologically sophisticated Demand Platform in the world. Your primary responsibilities will be to ensure that customers will experience a delightful, intuitive experience across Apple’s ecosystem. If you care deeply about quality and customer experience we want to talk with you!
- Strong background in designing and architecting automation solutions that enable a shared accountability in quality
- Establish a culture that continuously strives towards best practices, measurable outcomes, and operational excellence
- Strong leadership, influence, and thought leadership skills
- Demonstrated ability to achieve results through people and across an organization, forming relationships, collaborating with and influencing multi-functional teams
- Able to deep dive into technical areas when needed but also up level communications to broader audience
- Experience developing and testing front and back-end customer-facing components
- Expertise with continuous integration systems that incorporate fast feedback mechanisms and quality metrics
- 10-12 years of experience leading multiple quality teams
As the Demand Platform quality leader you will lead multiple quality engineering teams and collaborate with key partners across Development, EPM, Product, and SRE teams to deliver high-quality customer facing Ad products. You should be able to effectively and consistently communicate quality status to drive decision-making. You will also be responsible for establishing and improving validation processes and strategies to ensure quality and end user experience. This includes driving automation efforts to improve engineering efficiency, quality enablement, and guiding the team in design and implementation of test plans, reporting on the quality of products in development, and mentoring and coaching leaders within the team. You should be at ease working in a fast-paced, collaborative environment in which developing and encouraging partnerships with many multi-functional teams. You should also be comfortable with leading the team to test complex and new technologies.
Education & Experience
BS, MS, or PhD in Computer Science, Computer Engineering, Electrical Engineering, or equivalent experience 15+ years of experience in relevant fields of engineering development, quality assurance or project management.