Facilities Manager – Japan

東京, 東京都, 日本
Corporate Functions


週労働時間: 37.5
The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Facilities Manager (FM) is the culmination of all the skills and resources of a validated Facility professional with additional cross-functional facility management expertise and extraordinary customer experience skills. You will need a strong emphasis on leading site operations critical to ensuring consistent delivery and the highest performance levels for Soft & Hard Services. You will also need the ability to work well with Apple corporate business functions & Customers at all levels and provide multiple structured and/or ad-hoc timely and accurate status reporting.


  • Degree qualified in related field e.g. Facility Management
  • 10+ years in Facility Management or related field
  • Related experience, including high-end corporate office environment preferred
  • Experience of large-scale building operation preferred, such as emergency elevator included
  • Contract/Operations Management experience
  • Excellent communication and presentation skills
  • Ability to connect with dispersed internal/external teams
  • Experience with Space Management/ Churn Projects an advantage
  • Professional Certification – Property Management certification desirable but not required
  • Verbal and written English/Japanese – majority communication in English
  • Passionate about Customer Services and end-user experience
  • Self starter and capable individual contributor
  • Project Management experience an advantage


Accountability for delivery, management and maintenance of all facility, including: - Collaborating with Apple local team, RE&F and their nominated internal/external vendors/partners - You will need a deep understanding of international property management policies and standards - Hands-on provision site Soft & Hard Services - Drive consistency in RE&F site services and resources as directed - Lead single to multiple, simple to complex Facility initiatives and programs - Adherence to the use of established protocols, tools & processes – strong compliance - Follow-up with Apple customers on site services delivery tracking, issues/risks and results - Implement tools, standards, policies, guidelines and processes related to Japan Facility Management standards - Input on Facility Management improvement program - Advising and driving improvement changes in RE&F Facility Management services at the site level - Lead and support / EHS/ Waste control/ Janitorial/ Mail staff / AV support / Security guard/ Helpdesk/ Reception/ other Business service functions - Maintain building systems contracting for maintenance services; supervising repairs



  • Physical requirements:
  • Flexibility to work at night /weekends/national holidays