Carrier Engineering Account Manager, Japan

Tokyo, Tokyo-to, Japan


Role Number:200133192
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Imagine what you could do here? As the Carrier Engineering Account Manager, you will be responsible for Carrier technical management and certification of cellular devices with telecommunication carriers in Japan.

Key Qualifications

  • 8 years of telecommunication industry experience, preferably in Japan
  • 5 years of program/project management experience
  • Dedicated and able to be firm with carriers/vendors
  • Able to work in cross functional teams and handle customer interfaces
  • Proven track record of planning and communication skills
  • Experience with cellular standards, especially 3GPP/ETSI standards
  • Experience with protocol stack features, preferably for GSM/EDGE, WCDMA, LTE
  • Experience of running carrier certification of cellular products, particularly within Japan, together with detailed knowledge and understanding of carrier requirements
  • Familiarity with network features and current industry deployments, particularly within Japan
  • Business level Japanese and English are required


You will work together with a team of highly skilled test engineers and developers based in Japan and abroad, as the Carrier Engineering Account Manager. You will be the key interface between carrier engineering teams and test labs and Apple’s internal test and development teams. You will lead carrier test projects, including scheduling and coordination of test sessions for new devices and software updates, ensuring all issues are tracked and reported back to the development teams. You will apply detailed technical knowledge of cellular standards (GSM, EDGE, CDMA, WCDMA, LTE FDD, LTE TDD) to understand, prioritize and resolve issues found during device certification testing. In this role, you will also support the future cellular product definition process, particularly with regard to carrier network features. The role includes the following duties: - Support and drive the carrier approval of Apple’s cellular devices in Japan - Report project status, prioritize tasks, raise to senior management as necessary - Work with development teams to resolve carrier reported issues - Work with cross-functional teams to plan and execute deployment of new products, technologies and services

Education & Experience

BS degree EE/CE required, MS desired

Additional Requirements