Product Quality Manager- Watch

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products—we create the kind of wonder that has revolutionized entire industries. The diversity of our teams inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. Apple seeks an individual with the skills to strategically identify and drive corrective actions for the top issues affecting the Apple Watch product family. In this position, you will have responsibility for Watch products throughout the program lifecycle, with the goal of identifying and driving improvements to product quality. This position partners with Engineering, Product Design, Operations, AppleCare, and component teams. This is a key role to support ongoing quality improvement for an exciting product. Strong technical, presentation, and organizational skills are essential.
Support entire program development cycle, from design concept through program end of life Work with commodity managers and supplier quality engineers to ensure component quality and reliability; make recommendations to improve design/test Own product quality strategy and execution across incoming quality, in-line quality, outgoing quality, and ongoing reliability testing Develop and implement new technologies to enhance quality, capacity, and efficiency Spearhead innovative new ways to identify and resolve customer-facing issues Develop and advocate for new, innovative metrics for measuring performance Establish new methods for monitoring and reporting factory health and status, including Incoming Quality Control (IQC), Outgoing Quality Control (OQC), and Ongoing Reliability Testing (ORT) Lead data-driven approaches to failure analysis on Watches Implement best practices and learnings across manufacturing sites Strategically prioritize top-issue investigations and corrective actions Succinctly communicate technical updates to the executive team
  • 3+ years of technical experience, including in high-volume manufacturing of consumer electronics
  • Bachelor’s degree in engineering or relevant field of science; graduate degree a plus
  • Proven ability to process plan, create timelines, and meet deliverables. Exceptional ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated
  • Works well with a team. Able to build relationships and lead by influence; this role requires advocating for change with a variety of teams across Apple
  • Obsessively inquisitive; seeks to pursue everyday problems in innovative ways
  • Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues
  • Good understanding of electronic assembly processes
  • Experience partnering with contract manufacturers in high-volume production; experience traveling to manufacturing sites
  • Ability to travel internationally about 15%
  • Superior communications skills
  • Ability in working with and analyzing data sets ; Proficient analytical skills - able to analyze large data sets to extract and find errors/discrepancies ; Proficiency in statistical skills
  • Knowledge in Python scripting; Building and maintaining automated scripts to report on data errors
  • Experience with complex database querying
  • Creating reports with visualization tools such as Tableau (build out of dashboards for the data)
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $122,300 and $227,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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