Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
エキスパートは、Appleのエコシステム全体の製品やサービスについて深く理解し、製品の販売、Appleの各種サービスの提案、卓越したカスタマーエクスペリエンスの提供に優れた能力を発揮します。また、優れた接客とはどういうものかを体現し、成果を上げるための方法について同僚のメンターとしての役割を担います。
Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
テクニカルスペシャリストは、技術的なサポートと熟練したトラブルシューティングをすべてのお客様に提供すると同時に、Appleの製品やサービスに対するワクワク感を生み出します。また、卓越したサービスを提供し、お客様がAppleの製品を最大限に活用できるようにします。
修理オプションとAppleの製品やサービスについてもお客様に説明します。
Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
オペレーションエキスパートは、オペレーション、インベントリーの正確性、プリザベーションに関する業務において卓越した成果を生み、セールスの促進とカスタマーエクスペリエンスの向上に努めます。オペレーション業務に対する深い理解があり、オペレーションに関するタスクをRetailインベントリープロセスに従って正確に実施ができるよう、オペレーションチームのメンタリングを行います。
Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
スペシャリストは、ブランドロイヤルティを構築し、Appleの製品やサービスのオーナーを創出します。そして、ほかに類を見ないカスタマーサービスを販売、提供することに力を尽くします。スペシャリストには好奇心が必要です。お客様のニーズを知るために質問し、お客様の人生を豊かにする製品やサービスを提案します。
この職種では、フルタイム、パートタイム、期間限定のパートタイムなど多様な働き方が可能です。
The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. The diversity of those people and their ideas encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
Apple's App Store is the world's largest and most innovative software store, serving more than half a billion customers every week. Over the last 15 years, mobile games have evolved into highly immersive experiences, and the App Store has become one of the largest gaming platforms in the world. ...
Imagine what you could do here! At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Combining groundbreaking machine learning research with next-generation hardware, our teams take user experiences to the next level!
Apple’s global Build & Integration team is at the core of the Apple software development process in delivering the best operating systems and applications to Apple customers. The role requires coordination and collaboration with many teams across Apple, including Software Engineering, Hardware Engineering, Localization, and Quality Assurance. It requires efficiently performing build engineering tasks, optimizing build systems, documenting best practices, and coordinating with Engineering Program Managers to release software to engineering teams.
Imagine what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
We are looking for a dynamic, dedicated and highly-motivated Intern to join the team!
As a marketing Intern, you will work with local marketing team and international marketing team to support marketing activities including preparing draft documentations, Q&A for documentations, support internal communications, capture marketing insights documentation, ...
Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
シニアマネージャーは、ポジティブな環境を構築し、パフォーマンス目標とビジネスの優先事項の達成を効率的に推進する接客を生み出す責任を担います。ストアのビジョンと目的を実現できるようサポートし、ほかのマネージャーの能力開発を促し、事業戦略や重大な意思決定においてストアリーダーを助けます。エクスペリエンスの特定の部分をリードすると同時に、ストアリーダーと協力して複雑な問題の特定や分析、解決も行います。
Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
Apple Storeのマネージャーは、優れたカスタマーエクスペリエンスを提供できるようにチームをリードし、コーチングを行い、チームメンバーの能力を伸ばします。ストア全体でチームメンバーと積極的に接客に参加し、パフォーマンス目標やビジネスの優先事項を達成します。
マネージャーには、会社の優先事項に加え、ストアの担当エリア内の重要な目標に対するパフォーマンスを向上させる責任があります。チームと一緒に仕事に取り組み、協力しながら戦略を実行し、Appleの目標を達成します。
Japan Assisted Sales Senior Manager is responsible for the leadership, development & commercial success of the Retail Customer Care (RCC) teams within the Japan region. Partnering with key Retail partners and extended Apple partners, you will lead our teams and design strategies to deliver outstanding customer experience!
Our Sales Specialists interact directly with our customers in a pre-sales environment, understanding their needs to build thoughtful solutions. Apple customers connect with RCC through various inbound channels; including Phone, Chat and then after the product has been del...
At Apple, we create a unique blend of hardware and software to bring an industry leading customer experience to the world. To do that, things have to work seamlessly together to achieve more than any one piece could on its own.
The Software Build & Integration team is at core of how we create and iterate on this experience day to day at Apple. We are responsible for delivering the state-of-the-art operating systems and applications to Apple customers. As a leader, your role focuses on empowering build engineers to influence new feature integration into Apple software, by collaborating with...
Apple’s Marketing Communications group, or Marcom, is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms in support of Apple’s business goals! Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences.
We are seeking an extraordinary individual who can operate successfully i...
Imagine what you could do here!
At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
We are looking for a collaborative, highly organized professional to serve as an Environment, Health and Safety (EHS) Lead, supporting Apple Retail for Japan
The ideal candidate will have a deep understanding of local occupational health and safety requirements and workplace evaluation as well as a knowledge of applicable regulations and laws. A prove...
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. At Apple, you’ll share in a commitment to excellence by delivering best in class customer service. We value integrity, personal accountability, teamwork, excellence, and innovation. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. Join Apple, and help us leave the world better than we found i...
Marcom is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products.
We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences!
The Interactive team is looking for an exceptional individual with the perfect blend of technical expertise and project management skills who can delive...
Imagine what you could do here!
At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. We don’t just create products — we create the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Bring passion and dedication to your job and there's no telling what you could accomplish.
Technical Program Managers take the lead in driving technical, operatio...
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what can be accomplished!
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Inclusion is a shared responsibility and we...
Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!
Why Apple?
At Apple, we believe our products begin with our people. By hiring a diverse team we drive creative thought. By giving that team everything they need we drive innovation. By hiring incredible engineers we drive precision. And through our collaborative process we build memorable experiences for our customers!
Apple is looking for a dynamic and ...
At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives.
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!
Experience in...