Apple Storeで、高いスキルを持つエキスパートとしてトラブルシューティングや製品の修理を行い、お客様のAppleに対する信頼を維持します。問題解決能力と対人スキルを活かして、Genius Barのお客様が抱えている技術的な問題を迅速に解決します。製品に関してチームメンバーを教育する役割もあります。その一方で、自分自身も常に最新の技術的なノウハウを知るように努めます。高いカスタマーサービスの能力と相手を思いやる気持ちをもって、ジーニアスらしい優れたアドバイスとサポートを日々提供します。
フルタイム職とパートタイム職のどちらも募集しています。
Apple Storeの成功を維持するには、多様なリーダーシップのスキルセットが必要です。マネージャーは、必要なスキルセットのすべてに熟達しています。ペースが速くダイナミックなApple Storeの環境でも、落ち着いた態度で、新たなチャレンジの一つひとつから学んでいきます。製品について学んだり、買い物をしたり、サポートを受けるお客様に対し、スタッフ一人ひとりが素晴らしい体験を提供できる。そんなパフォーマンスの高いチームを構築し、士気を高めます。最も大切なことは、Appleのビジョンをスタッフやお客様と共有することです。
Apple Storeのリテール環境は、ほかのどことも違います。 驚くような顧客体験を提供することに集中しているのです。エキスパートは、お客様にAppleのエキサイティングな世界を紹介し、たまたま来店した方をロイヤルティの高いお客様に変えます。チームメンバーやお客様とのやりとりが、あなたを充実させます。人々がAppleとの生涯にわたる関係を築くお手伝いをすることで、日々満足を得られます。
Apple Storeのリーダーシップは、常に進化し続けるビジネスの中で、課題やチャンスに挑むことのできる、やりがいのあるキャリアです。ストア内の特定のエリアまたは複数のエリアで、スタッフやオペレーションをリードし、パフォーマンスの高い職場作りにつながるソリューションや成果を追及することが、シニアマネージャーの役割です。状況を素早く読み取り、勇敢に行動することで、ビジネスを成功へと導き、比類ないカスタマーサービスを通してAppleブランドをプロモートできる能力が求められます。
Come and join the team that teaches Siri how to understand and speak new languages. We are an extremely diverse and passionate group, dedicated to making Siri the best worldwide digital assistant. We are looking for a highly motivated annotation projects lead, with a high sensibility for foreign languages and cultures, to help us drive the quality of our Siri deliverables.
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Imagine what you could do here?
As the Carrier Technical Lead you will be charged with taking cellular Apple products through technical certification of cellular devices with telecommunication carriers in Japan. Carrier Tec...
The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people throughout the world. Our sales team, is...
The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Team up with Apple, one of the most influential technology leaders in the industry. Join Apple Finance organization and make a positive impact on a Company that is known for its ambitious lineup of products, including iPhon...
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The people here at Apple do not just craft products - they build the kind of wonder that has revolutionized entire industries. It is the diversity of those people and their ideas that inspires the innovation that runs through everything we do. Join Apple and help us leave the world better than we found it.
We are looking for an energetic, dedicated and ...
Would you like to play a part in the next revolution in human-computer interaction? Contribute to a product that is redefining mobile and desktop computing, create groundbreaking technology to support large scale systems, spoken language, big data, and artificial intelligence and work with the people who built the intelligent assistant that helps millions of people get things done - just by asking.
Join the Siri team at Apple as the Siri Development Engineer in Test, Intern. You will design and build tools and automation in support of qualifying Siri features. This is a fast-paced role w...
At Apple, we work every day to create products that enrich people’s lives. We want to help people in every part of their lives that we can, including making the world’s best content easily and beautifully available to the hundreds of millions of people around the globe who use Apple products. Our Advertising Platforms are a set of technologies that enable thriving ecosystems for Apple’s content partners: we help publishers and developers to earn money for the work that they produce, and we help consumers to discover amazing content that iOS developers are creating for their iPhone and iPad...
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
Apple is a place where extraordinary people come to do their best work. Our community has every kind of individual: artists and designers, engineers and scientists, thinkers and doers. Together we build things and experiences people once couldn’t have imagined — and now can’t imagine living without. So if you’re excited by the idea of making a real impact...