The RCC Support team is looking for a Backend-Support Supervisor to manage and lead a team of Specialists through the daily assigned workload, identifying and developing talent within the individual Specialists and team, and participating in projects and initiatives that drive and enhance the overall experience with Apple. This position plays a critical role in contributing to the customer journey, minimizing unnecessary contacts and resolving order related issues in a timely manner and at the same time, maintaining the high level of Customer Experience that Apple customers are accustomed to.
The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
The Japan Apple Online Store Sales and Service team is looking for motivated, outgoing, and tech savvy individuals who want to offer Apple Customers an unparalleled customer experience over the phone. At Apple, we believe ...
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that encourage the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Imagine what you could do here.
Apple Hardware Engineering R&D Division in Japan is currently seeking enthusiastic technical major interns to experience work and culture of Apple.
Depending on the technical strength and b...
Would you like to be a part of shipping groundbreaking technology of large scale systems with natural language processing and artificial intelligence? You will be working with multi-functional engineering, project management and quality teams to help identify product and process quality issues and improve Siri customer experience. Imagine being part of the team that crafts the intelligent assistant which helps millions of people get things done — just by asking.
As a Data Engineer, you will work with large test data sets across the entire Siri Experience. You also make recommendations to ...
The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
The Fraud Prevention Team Supervisor is directly responsible for the smooth running of day-to-day operations. You will mainly be responsible for Fraud Prevention Team. Your team will provide pre/post sales payment processi...
You’re passionate about supporting others to achieve the highest level of service in every interaction. You’re a role model and leader who advocates for their team. You’re invested in your work relationships and hold yourself and your team to a high standard of accountability. You’re naturally curious and gravitate towards tools and resources that enrich your team. If you are ready to inspire and lead, join Apple and help us leave the world better than we found it.
Are you interested in being part of a team that continues to innovate the way people and machines interact? The launch of Siri...
The iTunes Store Fraud Prevention team is a high-impact team of specialists whose goal is to improve the iTunes Experience by mitigating the risk associated with iTunes purchases. Critical thinking and self-motivation are an absolute must.
This team improves the overall customer experience by efficiently and accurately analyzing purchases and accounts for fraudulent activity, reviewing refund requests for abusive behavior, and resolving appropriate next steps for the customer and Apple in a wide range of scenarios.
The team is looking for someone to step in and have an impact immediately...
Imagine what you could do here at Apple? Together we could help craft the next generation of the world’s finest devices! New ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your career, and there's no telling what you could accomplish!
Optics Technology team is responsible for research, design, development, test and qualification of key optical component for our products. The team is looking for metrology technician to work on advanced optical technology research and development as well as vendor developm...
Why Apple?
We live in a mobile and device driven world where knowledge of the physical world around us is needed. We rely on this knowledge to get around, to learn about our environment and to enable spectacular new features for custom applications. Apple is meeting those needs as robustly and as creatively as possible and is interested in people who want to help meet that commitment. The success we are striving will be the result of very skilled people working in an environment which cultivates creativity, partnership, and thinking of old problems in new ways. If that sounds like the ki...
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
In this position, as a key member of the Camera Sensing Devices team, you will be responsible for working with suppliers to bring up new sensing devices with good performance and yields. You will work with operations engin...
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Imagine what you could do here!
As Engineering Program Manager (EPM) in the New Technology organization, you will be responsible for leading and driving the development of New Technology programs as well as managing all ...
Would you like to play a part in the next revolution in human-computer interaction?
Contribute to a product that is redefining mobile and desktop computing, create groundbreaking technology to support large scale systems, spoken language, big data, and artificial intelligence and work with the people who built the intelligent assistant that helps millions of people get things done — just by asking! Join the Siri team at Apple as the Siri Quality Engineer - Full Stack. You will work with tools and automation as well as drive testing for the qualification of Siri features. This is a f...