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- 職種番号： 200636828-3278
- 週労働時間: 40 時間
At Apple, we believe in creating experiences that delight our customers at every touchpoint. We’re looking for a dynamic and empathy Customer Service Team Leader to inspire and guide a specialized team of Customer Service Specialists dedicated to providing world-class support for our Apple Store Online and Retail customers.
履歴書を送信- 職種番号： 200636853-3278
- 週労働時間: 40 時間
At Apple, we believe in creating experiences that delight our customers at every touchpoint. We’re looking for a dynamic and empathy Senior Customer Service Team Leader to inspire and guide a specialized team of Senior Customer Service Specialists dedicated to providing world-class support for our Apple Store Online and Retail customers.
履歴書を送信- 職種番号： 200645251-6587
- 週労働時間: 37.5 時間
Lead the team that makes every Apple Store Online customer interaction exceptional. As a Support Functional Lead for Retail Customer Care (RCC), you'll inspire and develop high-performing teams who are passionate about Apple and dedicated to delivering outstanding service. You'll create an environment where specialists thrive, customers feel valued, and every interaction reflects Apple's commitment to excellence. You'll manage day-to-day operations across Area Managers, Team Leaders, and frontline specialists — coaching talent, driving performance, and executing programs that elevate the ...
履歴書を送信- 職種番号： 200644950-3278
- 週労働時間: 40 時間
The Strategic Data Solutions team is seeking an individual with excellent analytical and research skills to join the group as a Worldwide English Fraud Investigator. We enhance the overall customer purchasing experience by efficiently and correctly analyzing orders to identify & stop fraudulent activity and determine the appropriate next steps. This role is located on the Apple campus in Singapore.
履歴書を送信- 職種番号： 200645696-3715
- 週労働時間: 40 時間
At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire – and that by focusing on the smallest of details, we can make big impacts with our customers. We have an open position for an enthusiastic, motivated project manager to join our team. You would be responsible for assisting the learning team managers in coordinating internal/external learning activi...
履歴書を送信- 職種番号： 200644711-3715
- 週労働時間: 40 時間
At Apple, we are committed to delivering the best in class experience in all aspects of our business. The Learning Team is no exception. We have an open position for an enthusiastic, motivated trainer to join our team. You would be responsible for meeting regional retail contact center training requirements by designing and delivering according to training strategy. You would also be accountable for the development and review of training programs that was identified through needs analysis. It is also your duty in ensuring the success of training through analysis, reporting and feedback. You...
履歴書を送信- 職種番号： 200643749-3715
- 週労働時間: 40 時間
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here in the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is t...
履歴書を送信- 職種番号： 200638628-1418
- 週労働時間: 39 時間
As Steve Jobs said in 1997 when introducing the Apple Store Online: “We make amazing products. We should have an amazing purchasing experience.” Twenty-eight years on, the Apple Store Online is one of the world’s biggest and most successful e-commerce sites. Our global mission is to bring a seamless, high-quality, digital retail experience to all of our customers. In Retail Customer Care (RCC), our team is able to bring this experience to life. Do you love selling by providing a world class sales experience? At Apple this is what we expect from our teams. Our teams delight in enriching cu...
履歴書を送信- 職種番号： 200633052-1418
- 週労働時間: 39 時間
The AppleCare Fraud Investigator role on our Strategic Data Solutions (SDS) team is responsible for the accurate investigation and decisioning of complex, multifaceted requests. An Investigator will review and investigate suspicious transactions to detect fraudulent activity, determining appropriate next steps. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for encouraging a culture where everyone feels seen, heard and inspired to do their best work. This role requires you to support and protect one of Apple’s most valued security features in addit...
履歴書を送信- 職種番号： 200612263-6587
- 週労働時間: 37.5 時間
At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only come about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire—and that by focusing on the smallest of details, we can make a big impact with our customers. We have an open position within Retail Customer Care (RCC) for an enthusiastic, motivated, and hands-on professional to partner with leadership in driving strategic business planning and communications for t...
履歴書を送信- 職種番号： 200618909-3715
- 週労働時間: 40 時間
At Apple, we believe in hard work, lively environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. We believe each customer interaction is an opportunity to delight, engage, and encourage – and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU! Retail Customer Care team is Apple's eCommerc...
履歴書を送信- 職種番号： 200638588-3715
- 週労働時間: 40 時間
We are seeking a creative and detail-oriented Creative Writer & Editor to craft compelling, on-brand narratives for Apple’s Douyin live streaming program. This role will shape how Apple connects with audiences in China through engaging scripts, seamless storytelling, and polished editorial content that brings our products and brand values to life in a livestream environment.
履歴書を送信- 職種番号： 200638551-3715
- 週労働時間: 40 時間
We are seeking a highly motivated manager with a real passion for livestream performance to lead Apple’s Douyin livestream’s Host team. As the manager of livestream host, you will be leading a team of Professional livestream hosts, and responsible for the anchor & flow of each session, and ensuring our Hosts are delivering commercial value propositions, and a seamless, engaging viewer experience. You will be collaborating closely with Production, Script & Demo Editorial team, and Moderation team to bring Apple products and experiences to life.
履歴書を送信- 職種番号： 200638594-3715
- 週労働時間: 40 時間
We are seeking a passionate and talented manager to lead the Writer & Editorial team for Apple’s Douyin Livestream. The manger will guide and develop a team of livestream script writers, editors, and Product demo creator & host trainers, to establish engaging scripts, seamless storytelling, and polished editorial content, as well as polished, ready-to-use demos, to demonstrate our products and brand values and resonate with audiences on China’s leading short video and livestream platform.
履歴書を送信- 職種番号： 200628121-3401
- 週労働時間: 40 時間
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better th...
履歴書を送信- 職種番号： 200628121-0240
- 週労働時間: 40 時間
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better th...
履歴書を送信- 職種番号： 200635298-3715
- 週労働時間: 40 時間
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work! Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to de...
履歴書を送信- 職種番号： 200635301-3715
- 週労働時間: 40 時間
At Apple, we believe that hard work, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to surprise & delight. By focusing on the smallest of details, we can make a big impact with our customers. Building this environment starts with you! Inclusion is a shared responsibility, and we hold ourselves and one another accountable for bringing everybody in. Retail Customer Care (RCC) focuses on providing an industry-leading, extraordinary experience to every interaction it engages in. As Workforce Operations...
履歴書を送信- 職種番号： 200632736-6587
- 週労働時間: 37.5 時間
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what can be accomplished! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better ...
履歴書を送信- 職種番号： 200632754-3278
- 週労働時間: 40 時間
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to de...
履歴書を送信