Site Reliability Engineering Manager, Apple Services Engineering (ASE)
London, Greater London, United Kingdom
Software and Services
People at Apple don’t just build products — they craft experiences our customers love and depend on. Apple Services Engineering (ASE) builds and supports the systems that make many of these daily experiences possible. If you’ve used Apple products, you’ve likely interacted with us. iCloud Services SRE teams are responsible for the systems and services that directly support those customers and their experiences. We focus on availability and automation of key services that run iCloud every minute of every day all around the world.
Key Qualifications
- Experience with large scale distributed systems, especially ML infrastructure and services including LLMs, Generative AI, and transformers
- Demonstrable success leading engineering teams - ideally SRE or Production Engineering
- Knowledge of core operating system principles, networking fundamentals, and systems management
- Understanding of SRE principals, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts
- Experience with hiring and leading engineers
- Professional experience in an engineering leadership position
Description
We're looking for a hardworking and passionate person to join this amazing team. You will be an accomplished builder and leader of teams looking to tackle your next challenge. You know SRE and you know what it will take to run services at Apple scale with a high degree of operational perfection. This role will position you to help shape the future of how we build and run our services on a global scale. You will have the technical skills to go deep and retain the ability to focus on higher-level business and product goals. We hire high quality leaders and engineers with a diverse set of experiences and skill sets for positions on Apple. Our customers count on us to provide extraordinary availability, scalability, and security for services. If you’d like to positively influence millions of customers’ experience of Apple this is the job for you.
As a Site Reliability Engineering Manager, responsibilities include:
Lead SRE teams responsible for reliability and performance of on-prem and cloud-based services
Leading and growing the engineers on your team
Manage staging and production environments with goal of maximizing availability
Promote observability of systems for monitoring, alerting, and metrics reporting
Advocate best practices of reliability engineering
Education & Experience
Bachelors or Masters degree in computer science or equivalent field.