AMR Business Process Re-Engineering- Operations Project Manager
Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. We are looking for an individual that understands the importance of business architecture and solution design for complex problems in Supply Chain.
Are you a strategic thinker who excels at tactical execution? Do you love to solve problems and have an uncanny knack for process optimization and transformation? As part of our Operations Business Process Re-engineering (BPR) group, you will be responsible for implementing strategies, tools and processes that enable the business to grow, increase efficiencies, and drive innovation while improving customer experience. These solutions are typically new technical capabilities and/or the transformation of business processes to support a continuously evolving supply chain. You will be driving key initiatives that support a broad, cohesive operations supply chain strategy. Most important, you will be free to innovate, challenge the norms and drive transformation.
In BPR, we work closely with the business teams to become functional leaders in key supply chain processes and related solutions needs. This includes cross functional processes for enabling Forecasting and Planning processes, Inventory Management, Order management including allocation, optimization and fulfillment, Reverse logistics, OEM onboarding, Distribution Centers, Logistics Carriers, Manufacturing setup and management include FAI, Quality & defect management, Recall processes for quality excursion, Product Life cycle management, Engineering BOM management, and Part setup processes.
Understanding and analyzing the business problems at the root and not just solving for the symptom is critical to the success of this role. You will focus on recommending process innovation and efficiencies through process analysis. Use cases, observations, industry trends, standard methodologies (Design Thinking, Six Sigma, Lean), leading-edge technology and process improvement ideas to challenge the status quo and deliver extraordinary customer-focused solutions.
Lead technology projects through the full Software Development Life Cycle - from mobilization to problem definition, scoping, requirements, design, business readiness, testing and implementation.
Primary focus will be projects related to S/4 Hana supply chain transformation.
Negotiate with x-functional teams and business partners to remove barriers and drive results, without compromising the overall quality of the end deliverable.
Engage with leadership, business partners, and engineering teams to develop a project timeline, key achievements, and a communication plan.
Prepare the business for the change: Ensuring from the very start of the project, there is a change management plan in place.
Ensure project objectives have been met and proper project closure with complete lessons learned.
- Has 1-2 full life cycle implementations of SAP S/4HANA.
- 8+ years of demonstrated competence in functional design and architecture in SAP.
- 12+ years experience in designing and implementing SAP solutions in Retail, consumer, High Tech companies focused on supply, demand planning, eCommerce, Q2C, Logistics Execution, warehouse and transportation management, payments processes, financial and manufacturing.
- MS degree or higher in Computer Science, Business Information Management (e.g., MIS), or Systems Engineering, and 5+ years of related experience. Alternatively BS and 10+ years of experience. requirements.
- Experience with Operations and various Supply Chain functions (Quote to Cash, Procure to Pay, Make to Deliver, Inventory management, and Reverse Logistics
- Led transformation projects in Quote to Cash, Supply Chain Enablement, Customer / Vendor / Material Master, Security and roles, etc.
- Has lead global complex projects in solutions designing across various functions - that is scalable, stable, and efficient with a focus on customer / business voice.
- Strong communication and presentation skills, flexible, open working style and an ability to establish trust and credibility quickly.
- Self-motivated individual who thrives working in a global, matrix, fast-paced environment.
- Experience working on projects with teams based outside the US including international engagements.
- Prior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements (BRD) etc, UAT, change management etc.
- Experience with Project Management methodologies (Agile, waterfall, scrum)
- Experience implementing SAP Cloud solutions including new technologies like Machine Learning, Optimization, etc., is preferable
- Six Sigma and PMP certification is a plus
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.