Business & Education (B&E) Channel Account Manager, Singapore
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish.
Apple’s Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers.
A unique opportunity exists for an outstanding individual to actively promote the sales of Apple products and ecosystem with our B&E partners in the Channel. Through strong sales, service, and product knowledge, actively represents the culture of excellence, and collaborates with key partners to grow Apple’s share with the enterprise and education segments in Singapore.
-Demonstrate a deep understanding of market trends and the Singapore business and education channel and develop comprehensive account plans that align with our partners’ strategies and expand Apple's market share.
-Establish and lead close working relationships with the senior stakeholders of key partners, to develop their sales efficiency and maximise the sales of Apple products to end-users.
-Develop and manage a reliable forecast with partners, and ensure the disciplined use of Apple sales forecasting tools and processes.
-Plan and align with key partners on quarterly marketing and channel activities, and hold regular performance and planning reviews with partners.
-Plan and carry out training requirements, including working with Apple’s training teams to upskill key partners with vital skills to grow Apple’s Enterprise and Education business.
-Work closely with Reseller Operations to forecast and influence product supply to meet and exceed sales forecasts.
-Collaborate closely with internal stakeholders, including Central Business Management Team, Marketing Team, etc., to develop and implement business development programs suitable for channel partners in the country.
-Always represent the Apple brand to the highest level.
- At least 8-10 years of professional experience in sales, channel management and/or relevant account management experience.
- BA/BS degree or equivalent experience.
- Able to scale interaction at executive levels within the account on strategic matters.
- Demonstrated consultative experience and developing channel growth strategies with partners where you’ve balanced delivering on short-term goals, while building sustainable value for customers and partners, and demand for the future.
- Demonstrated ability to connect and influence key stakeholders, and drive business objectives through key relationships.
- Strong problem-solving skills to identify critical issues, evaluate options and provide recommendations.
- Proven track record in galvanising, developing and motivating cross-functional performing teams that may include diverse members.
- Outstanding verbal and written communication skills and experience presenting to senior-level executives. Genuine passion and excitement for Apple’s products.
- Ability to deal with ambiguity and adapt to change.
- Persuasiveness/Sales Ability, Communication Skills, Conflict Management, Leadership, Planning and Organising, Change Management, Performance Analysis