People Business Partner (AppleCare)
Austin, Texas, United States
Corporate Functions
Do you have a passion to help others succeed? Do you genuinely believe that talent is the greatest
asset of any company? As a member of Apple’s People group, you’ll help discover and develop
our most important resource: our people. Together, we’ll search the world to build our collective
of talented perfectionists, visionaries, and inventors. All the while, your efforts will maintain Apple
as the most innovative company by striving to make us the most diverse — open to all people, all backgrounds, and all perspectives. And that’s just the beginning, because throughout Apple employees’ careers,
you will continue to help professional growth and support them in work and life. Join the People team
and help build and keep the extraordinary talent it takes to make extraordinary products. Come join Apple's People team. We are looking for a strategic People Business Partner who embodies
our culture and core values. You will deliver a full spectrum of both strategic and tactical HR support
and programs to the organization from educating clients on compensation practices, performance management, career development to advising on various management issues.
Key Qualifications
- 7-12 years of experience as a strategic HR partner required
- Strong organizational development background responsible for Team Effectiveness, Coaching, and Culture.
- Foundational understanding of HR analytics and experience with HR systems & tools is critical. Workday knowledge is a plus.
- Strong communication and influencing skills
- Highly collaborative style
- Resourceful, self-motivated and self-assurance to independently lead
- Ability to coach, mentor and advise where appropriate to help employees grow and develop in alignment with business and personal goals
- Impeccable judgment and ability to balance the needs of the company, managers and employees alike
- Strong project management and Excel skills are desired
Description
In this role, you will closely partner with business leaders to align on the People strategy. You will provide a full spectrum of both strategic and tactical support and programs to support employees and managers.
• Business Knowledge: Ensure depth of understanding of organizations supported, including
key functions and processes.
• Organizational Development: Support and work with business teams to understand current
and future goals and trends that may impact workforce needs and initiatives. Proactively engage
with leaders on people strategy through workforce planning, organization design and structure.
• Talent & Performance Management: Partner with leadership to design and deliver appropriate talent planning activities that will identify talent, leadership development priorities, and succession plans. Focus efforts on accessing development needs, and promoting a learning environment
which supports on-the-job opportunities. Leverage coaching skills to assist employees
and managers through development and performance matters.
• Diversity Programs: Partner to drive diversity initiatives with consideration for talent movement,
I&D dashboards, recruiting and representation as well as targeted development initiatives. Collaborate to develop I&D action plans in partnership with cross-functional stakeholders
• Compensation: Advise and support managers on local and global compensation initiatives. Competence in interpreting internal compensation framework and external market survey data. Identifying emerging trends.
• Special Projects: Develop and work on special and cross-functional projects as identified.
• Training: Understand the training/development needs of organization and act as liaison
with Apple University to deliver or secure appropriate training to the organization. Author and deliver curriculum for site- and division-specific brown bags and training.
• HR Metrics: Use data to develop the People agenda. Track and report staffing, retention, attrition, and other necessary data to line management; recommend programs and/or enhancements as necessary.
Education & Experience
BA/BS or equivalent is preferred