New Product Operations Program Manager

Shanghai, Shanghai, China
Operations and Supply Chain


Posted: 2018 年 8 月 7 日
Weekly Hours: 40
Role Number: 113707123
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. New Product Operations is pivotal to the dynamic development and launch of Apple’s products. A successful NPO Manager is a natural leader and facilitator; is driven, organized and detail oriented; excels in program/ project management; communicates with ease at all levels; thrives in an ambiguous environment; is adept at facilitating actions and resolving conflicts; manages through relationships and influence: and displays grace under fire.

Key Qualifications

  • 1. New Product Introduction / Supply Chain Management / Manufacturing Operations / Development or Operations Engineering experience
  • 2. Ability to succeed in a matrixed environment Excellent program management and communication skills
  • 3. Extraordinary ability to build relationships; data-driven and action-oriented; enthusiastic and motivated; and detail-oriented while managing several work-streams.


1. Lead the Team within WW Operations and be the primary operations interface to the core product development team and other functional organizations within Apple. As the owner of the product, either through direct involvement and/or influence, you will ensure the successful launch towards meeting it’s stated Cost, Quality, Schedule, Availability and Customer Experience goals. 2. Plan and execute all development builds and rapid ramps of new products. Connect Engineering, GSM, SQE, TPM and other internal and external teams by ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place; For development builds and ramp readiness activities at the OEM site(s). 30-35% travel to Asia required in a 6-8 month time frame. 3. Drive ramp readiness that include materials, equipment, fixtures, training, documentation, and transition and supply chain plans. Through influencing product’s manufacturability, testability and material composition, you will commit to responsive supply chains that are optimized for lowest costs, greater operational flexibility, regional fulfillment and the highest quality. 4. Assess, analyze, consolidate, and communicate risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the multi-functional executive team through the new product reviews.

Education & Experience

BS or MS degree in Engineering Advanced degree preferred 5+ years of industry experience

Additional Requirements