Trade In Program Operations Analyst

Shanghai, Shanghai, China


Weekly Hours: 40
Role Number:200105674
Apple Retail’s Market Development team is seeking dynamic, highly motivated candidates in the rapidly evolving Asia Pacific region. We’re looking for serial problem solvers, relationship builders, and influencers to drive the Apple Retail business forward in one of our most strategic markets. Key qualifications and responsibilities of the Trade In Program Operations Analyst are to support the expansion and improvement of our Trade In program across Apple Retail’s physical and online presence:

Key Qualifications

  • 3+ years of relevant business operations, project management, operational analysis experience
  • Robust analytical skills with strong attention to detail
  • Excellent verbal and written communication skills
  • Savvy at project managing complexity and being engaged with highly cross functional and global teams in a fast paced environment
  • Proven success in establishing rapport, credibility and influence to drive results
  • Resilient with positive outlook
  • BS/BA Required


Work closely with the Trade In Program Lead to develop, implement, and improve processes related to the program Perform data analysis and capture to support the cross-functional team and executive presentations Partner with internal cross functional teams and external vendors to problem solve, monitor KPIs, ensuring the smooth day-to-day operation of our programs and readiness for new program enhancements and new product introductions Lead and project manage continuous improvements and enhancements of our programs, including capital project deliverables Engage, collaborate, and develop strong relationships throughout Apple Retail and Apple Inc. to achieve program objectives

Education & Experience

Additional Requirements