找到你的理想职位。

You know what it takes to encourage a team to create an incredible customer experience with every interaction. You’re a role model and leader who advocates for their team. You are able to coach, mentor and guide a group of Team Managers, providing help when they need it and bringing out their very best. You know how to provide feedback and manage performance. You have a knack for strategic planning, program development, and forecasting business needs. If you are ready to inspire and lead, join Apple and help us leave the world better than we found it. As an Apple Support Area Manager, you ...

You know what it takes to encourage a team to create an incredible customer experience with every interaction. You are able to coach, mentor and guide a group of Area Managers, providing help when they need it and bringing out their very best. You know how to provide feedback and manage performance. You have a knack for strategical planning, program development, and forecasting business needs. If you are ready to inspired, join Apple and help us leave the world better than we found it. We are looking for an Apple Support Senior Area Manager to lead a group of Area Managers. As a Senior Area...

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better tha...

AppleCare Quality Operations Managers (QOMs) lead teams of Quality Program Managers (QPMs) who are responsible for supporting and guiding their respective sites and business partners to achieve business goals. QOMs demonstrate a fundamental understanding of contact center operations, anticipate broader business needs, collaborate influentially with cross-functional teams globally, and develop strategic goals and tactical plans. QOMs ensure outstanding levels of customer satisfaction for the Apple customer by aligning resources to manage workflow efficiencies and maintain a balance of custom...

Apple 员工不只创造产品，他们的奇思妙想更引领着整个行业的潮流。员工多样化的背景带来了思想的碰撞。从令人惊叹的科技到业界领先的环保举措，我们所做的一切都闪耀着他们的灵感与创新。加入 Apple，和我们一起让世界变得更美好。 我们一直在寻找雄心勃勃、充满热情的人才。我们期望您具备如下特质：能够激励其他员工在每次互动中为客户提供高水平的服务；注重客户体验，是一位以身作则的领导者，会全力支持自己的团队；积极构建良好的工作关系，要求自己和团队成员对工作高度负责；天生好奇，对能够充实团队和改善客户体验的工具和资源充满兴趣。

Apple 员工不只创造产品，他们的奇思妙想更引领着整个行业的潮流。员工多样化的背景带来了思想的碰撞。从令人惊叹的科技到业界领先的环保举措，我们所做的一切都闪耀着他们的灵感与创新。加入 Apple，和我们一起让世界变得更美好。 我们一直在寻找雄心勃勃、充满热情的人才。我们期望您具备如下特质：能够激励其他员工在每次互动中为客户提供高水平的服务；注重客户体验，是一位以身作则的领导者，会全力支持自己的团队；积极构建良好的工作关系，要求自己和团队成员对工作高度负责；天生好奇，对能够充实团队和改善客户体验的工具和资源充满兴趣。

您善于解决问题，能够轻松地与客户建立融洽的关系！您由衷地热爱科技，能够利用自己掌握的知识为客户提供指导，超越他们的期望。您热衷于探索事物运作方式，并能够在出现问题时找出其技术工作原理。您拥有优秀的口头和书面沟通能力，并能够有效地分清工作主次和管理时间。您能在多个系统和应用程序之间同时处理多个任务，善于分析、查明和解决各种各样的复杂技术问题，并且在技术环境中工作得心应手。您能够轻松地与客户展开互动，耐心地向他们分步说明解决方案，根据每位客户的情况定制不同的方法。您不仅要协助客户解决技术问题，还要提供卓越的客户体验。如果您符合上述条件，那么您可能成为下一位 Apple Support Advisor（技术支持顾问）。我们致力于协助员工发掘自己的潜力。