作为 Specialist 专家,你需要提供适合的解决方案,将产品送到顾客手中,从而点燃顾客对我们的产品的激情。你需要了解 Apple Store 零售店致力于提供独一无二的顾客体验。一切从你发现顾客需求开始。在你的零售店团队成员的支持下,你要为顾客提供能够满足其需求的产品。对你来说,每一天都是将来访者转变成 Apple 的忠实顾客的机会。你与他人合作,共同营造让每个人都有归属感,能够一展所长的文化。
在这一职位上,你可以选择成为全职或兼职固定员工,也可以以全职繁忙季员工或兼职实习生的身份,短期工作一段时间
Apple Store 零售店拥有与众不同的零售环境,专注于提供出色的顾客体验,这是我们的独特之处。作为资深专家,你需要把顾客带入激动人心的 Apple 世界,让好奇的来访者转变成忠实的顾客。你需要在与团队成员和顾客的互动中不断成长。每天,你都能帮助人们与 Apple 建立终极一生的关系,从中获得巨大的成就感。你与他人合作,共同营造让每个人都有归属感,能够一展所长的文化。
顾客购买我们的产品后,你将会帮助他们充分了解和使用全新 Apple 科技产品。你在 Apple Store 零售店的工作主要是提供各类有针对性的支持和服务。无论是帮助顾客开始使用 Mac,还是解答关于其他 Apple 设备的问题,你随时准备与顾客分享知识和提供超出预期的帮助。你通过这些分享和帮助为顾客提供解决方案,并在此过程中将顾客与 Apple 的关系提升到更高层次。这样的工作你引以为豪。你与他人合作,共同营造让每个人都有归属感,能够一展所长的文化。
在 Apple Store 零售店中,你需要展现熟练的专家级水平,对顾客的产品进行故障诊断和维修,维护他们对 Apple 的信任。你需要运用解决问题和人际交往的能力,确保为 Genius Bar 天才吧的顾客迅速找到其技术问题的解决方案。你还要为团队成员提供关于产品的培训,同时自己不断了解最新技术知识。处处为顾客着想的同时,凭借你的顾客服务才能,提供 Genius 天才建议和技术支持。你与他人合作,共同营造让每个人都有归属感,能够一展所长的文化。
在 Apple Store 零售店,你为商务人士和企业家提供他们需要的产品和服务,使 Apple 解决方案能够在他们的企业中发挥作用。作为资深商务专家,你需要帮助他们了解 Apple 产品,并探寻各种销售机会。你是团队的一份子,对帮助企业取得成功充满激情。凭借你对商务需求的了解和对 Apple 的热情,你能为每位顾客提供行之有效且富有创意的解决方案,并从中获得巨大的成就感。你与他人合作,共同营造让每个人都有归属感,能够一展所长的文化。
你是否热爱与他人沟通互动?作为 Creative 培训师,你需要与来到 Apple Store 零售店的新老顾客分享自己的知识,启发他们发挥创意。你需要营造 Apple Store 零售店亲切友好的氛围,邀请顾客分享自己的奇思妙想,学习如何将愿景变为现实。你将与知识渊博的团队成员并肩工作,他们不仅乐于分享自己的技能,也非常热情好学。赋能顾客,帮助他们创造非凡作品,这对你来说是最有成就感的事。你与他人合作,共同营造让每个人都有归属感,能够一展所长的文化。
全职和兼职工作均可。
作为资深运营专家,你比任何人都更能体会拿到 Apple 最新产品时的那种满足感。因此,你需要确保顾客像你一样满意。你要指导你的团队,帮助他们跟上不断变化的需求情况,并确保每件产品和演示机都准确到位。在一天结束时,你的组织能力和奉献精神将成为 Apple Store 零售店工作的核心 - 让顾客拿到喜爱的产品。
Imagine what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better...
Apple is a place where extraordinary people gather to do their best work. Just be ready to dream big.
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Imaging what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and custo...
The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Design, develop & launch next-generation Touch Sensor Technologies for iPhone.
The goal of the iPhone Touch Sensing Technology team is to enable the world’s best User Experiences through innovative sensing solutions. The ...
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better t...
Apple is a place where extraordinary people gather to do their best work. Just be ready to dream big.
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Imaging what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and custo...
Apple is looking for a Module Process Engineer to join Panel Process and Optics (PPO) Engineering team. The candidate will be based in China. Module Process Engineers are responsible to develop new innovative manufacturing process technologies to solve complex design challenges that have direct impact to future product, quality and delivery of Apple Displays & Touch. Individual in this role will serve as a focal point in the process development of advanced key process modules from the concept/architecture stage through product engineering validation builds. We work at a fast pace and requi...
At Apple our products begin with our people. By hiring a team with strengths we drive creative thought. By giving that team everything they need we drive innovation. By hiring engineers we drive precision. And through our collaborative process we build experiences for our customers. These elements come together to make Apple an amazing environment for people to do the greatest work of their lives. Why Softgoods? Apple’s Softgoods Engineering team is relatively new to Apple. We work with textiles, leather, silicone and soft polymers. Our mission is to use these materials to improve Apple’s e...
Apple Retail stores, the Channel Store PD team’s work is far-reaching. The CSPD team’s designs share the Apple experience with an expansive and diverse population, applying design experience and intuition to build store environments that balance the style Apple customers expect with safety, sustainability, and reliability.
We are seeking a creative problem solver to tackle outstanding design challenges and the ambiguity that comes with a newly founded team. The CSPD team provides outstanding opportunities for learning and applying knowledge in many engineering disciplines, and values those...
Imaging what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
Apple Inc. is looking for mechanical engineers to design new input device products, subsystems, and modules to support the Mac and iOS product lines. You will primarily work on ground up designs in partnership with electrical engineering and firmware cross functional teams. Their responsibilities will span from technology development and concept generat...
The Health Sensing Product Design team is seeking a hardworking mechanical engineer to build great experiences and bring Apple products to life. We develop sensors that change the way people interact with their technology. New challenges arise everyday that require the sharp problem-solving skills of talented and smart individuals. The team features a collaborative and hands-on environment that fosters engineering excellence, creativity, and innovation. At the end of the extraordinary team effort, your work will be in the hands of millions of people making a visible difference in their dail...
At Apple, ideas have a way of quickly becoming extraordinary products, services, and customer experiences. Sound is a crucial and compelling facet of the customer experience. Apple is assembling a world-class team of engineers who obsesses over the delivery of products that enables our customers to experience music with delight and connect with transparency.
The AirPods System HW team consists of outstanding electrical engineers who own and deliver electronic solutions by closely collaborating with multi-functional teams such as industrial design, product design, technologies and manufactu...
At Apple, you will have a once-in-a-lifetime opportunity to deliver best in class performance for our wireless products. As a member of the Product RF team, you will be at the forefront of wireless technology, as we push the boundaries of achievable performance in wireless for brand-new products. You will become part of a hands-on product development team that shape and influence current and future generations of Apple products.
We’re looking for hard-working and motivated engineers with good fundamentals in one or more areas of RF/wireless and electromagnetic theory, antenna design, syste...
您善于解决问题,能够轻松地与客户建立融洽的关系!您由衷地热爱科技,能够利用自己掌握的知识为客户提供指导,超越他们的期望。您热衷于探索事物运作方式,并能够在出现问题时找出其技术工作原理。您拥有优秀的口头和书面沟通能力,并能够有效地分清工作主次和管理时间。您能在多个系统和应用程序之间同时处理多个任务,善于分析、查明和解决各种各样的复杂技术问题,并且在技术环境中工作得心应手。您能够轻松地与客户展开互动,耐心地向他们分步说明解决方案,根据每位客户的情况定制不同的方法。您不仅要协助客户解决技术问题,还要提供卓越的客户体验。如果您符合上述条件,那么您可能成为下一位 Apple Support Technical Advisor(技术支持顾问)。我们致力于协助员工发掘自己的潜力。