不論是首次光臨還是長期忠誠的 Apple 顧客,你也會分享自己的知識,啟發創意。身為 Creative,你是 Apple Store 親切環境的基礎,邀請顧客分享自己的想法,了解如何實現他們的構想。那些與你肩並肩工作的隊員擁有豐富的知識,也同樣希望在分享技巧的同時進 一步學習。讓顧客出色創作,是無可比擬的興奮時刻。
顧客購買我們的產品後,你就是協助他們充分善用全新 Apple 科技產品的人。每日,你在 Apple Store 的工作都充滿了各式各樣的重點支援和維修服務。無論是協助顧客開始使用 Mac,還是為他們對其他 Apple 裝置的疑問尋求解答,你都應準備好分享知識,提供卓越支援。你會為各位顧客尋求解決方案,讓他們了解更多,同時將他們與 Apple 的關係提升到更高層次,從而獲得滿足感
作為 Business Pro,你負責與 Apple Retail 極具潛力的商務顧客建立和發展關係。你有實際經驗,能以個人化和解決方案為本的方式,滿足顧客的需要。你具有敏銳的商業和銷售觸覺,並且熟悉主要的中小企行業、業務挑戰,以及本地社區的發展 趨勢。
Business Pro 具備豐富的諮詢專業技巧,能夠提供有關 Apple 和第三方解決方案的專業意見。你會成為整個零售店團隊的資源和導師,並且協助營造一個環境,讓商務服務成為零售店文化的一部分。你會與零售店的 Leadership 團隊緊密合作,確保團隊能夠發掘和確認到潛在商務顧客,以及/或者在有需要時交接工作。你具備卓越的人際技巧、影響力和談判技巧,能夠在 Apple 內部、與顧客及我們的團隊建立穩健的關係。
你在 Apple Store 為專業人士和企業家提供他們所需的工具,務求將 Apple 解決方案融合在他們的業務之中。作為 Business Expert,你協助他們了解 Apple 產品,並探索無限可能。你是團隊的一分子,對於協助業務成功充滿熱誠。你對業務需要有充分的理解、對 Apple 充滿熱誠;在為每位顧客提供強勁創新的解決方案時,你會獲得滿足感。
要讓 Apple Store 快速發展,需要多元化的領導才能;而作為 Manager,你熟悉這些才能。在零售店節奏急促、充滿活力的環境下,你能夠保持冷靜,從每個新挑戰中學習。你建立及啟發表現出色的團隊,當中的成員全都獨一無二,為顧客打造精彩的學習、購物和支援體驗。最重要的是,你會與員工和顧客分享 Apple 願景。
身為營運專家,你比任何其他人都更了解有 Apple 最新產品在手的滿足感。因此你必須確保顧客和你一樣滿意。透過指引和輔導你的團隊,協助掌握時刻變化的需求,並確保每項產品和展示機都準確到位。而最重要的是,你的組織能力和專注致力會成為 Apple Store 零售店所做的核心 - 讓人們拿到他們喜愛的產品。
身為 Specialist,你協助為產品營造力量和雀躍時刻,務求達致終極目標-將產品送到顧客手上。你深知 Apple Store 致力提供與眾不同的顧客體驗。一切由你發掘顧客需要開始。透過零售店隊員的支援,你將相關需要搭對到適合的產品上。每天,你都有機會將另一位零售店訪客變為忠誠的 Apple 顧客。
這個職位設有全職或長期兼職的聘用形式,你亦可以選擇短期合約 (六個月或以下) 員工的形式工作。
在 Apple Store,你維繫顧客對 Apple 的信任,協助他們處疑難排解及維修產品。你運用解難和人際技巧,保證 Genius Bar 顧客快速獲得解決技術問題的方案。你亦教導隊員有關產品的一切,同時能夠獨立取得最新的技術知識。你提供出色的顧客服務,具備同理心,每天提供 Genius 建議和支援。
Join the team in Hong Kong that engineers Siri and other cloud based services for international markets. Our team is primarily responsible for making Siri the best worldwide digital assistant. Teaching Siri how to understand and speak new languages is the main goal of our team, together with designing and implementing a highly locally customized experience for our users.
We are a deeply diverse and passionate group dedicated to bringing the future of intelligent assistants to the world. We are looking for a highly motivated Cantonese-speaking engineer, with strong software engineering skil...
At Apple, new ideas have a way of becoming products, services, and customer experiences very quickly!
Do you want to impact millions of users by developing an extra-ordinary product with a prime focus on accuracy, understandability and performance of the product?
We are the Apple Field Design Engineering team, and we are seeking a highly motivated and technical individual to work on testing unreleased apple products. You will be responsible for evaluating the latest iPhone, iPad and Apple Watch hardware systems, in the field, from early prototype to final products, on different network ...
High-quality software and complex ML models require dynamic and sophisticated automation to evaluate and validate them. The ML System Evaluation Engineering (ML SEE) team within the AI/ML org at Apple is looking for an outstanding Engineer to evaluate our Machine Learning systems and deliver the best customer experience. This exciting role will bring best practices, knowledge, and experience from software engineering to the machine learning world, and combine the best of both to build robust, extensible, and efficient systems and processes to evaluate ML at scale.
In this role, you will ha...
The Documentation Localization team is a hardworking group of individuals dedicated to bringing Appleʼs products to the world. Our team is responsible for producing print and digital documentation for Apple hardware and software in up to 40 languages. Deliverables include items such as graphics for in- App user help content, App welcome screens, printed information booklets, online user guides, ePubs for iBooks, and product packaging for Apple hardware products. See examples of some of these deliverables at http:// support.apple.com/manuals.
Are you looking for a great opportunity to work on a dynamic team passionate about delivering world-class localized software on some of the world’s most creative consumer electronic products? Do you love the challenge of solving complex problems that can have a direct impact on the success of the company? Join the team responsible for the localization of Apple software and Siri.
LRE’s Language Team is looking for a hands-on leader with proven experience managing translation deliverables and leading cross-functional initiatives. Exceptional communication and the ability to influence are a ...
Join the team responsible for the localization of all Apple products. We are a hardworking group dedicated to bringing the best products to China. We are looking for a highly motivated software engineer to join our team.
There will be opportunities to work with an amazing team that prides themselves with innovation and a simple clean user interface. You should be ambitious, one who pays meticulous attention to details. Every individual on our team makes a clear difference to our products.
The Retail Real Estate & Development team are responsible for growing Apples physical Store presence globally by pursuing incremental Apple revenue opportunities in existing and new markets.
The Retail Development Team are responsible for building the physical Retail Stores to be functionally defined for maximum efficiency, while providing the right experience for every customer and employee. The team leads the development process from Financial Approval to Completion of the Store, leading a large number of internal and external teams.
當你在 Apple Store 擔任帶領的角色時,你會面對不斷發展的業務,當中有各種挑戰和機會,會為你帶來一個充滿意義的職業生涯。當你擔任 Senior Manager 時,你會帶領員工,亦會負責一個或多個零售店業務範圍的運作,尋找各個解決方案以取得理想成績,從而建立高效的工作環境。你會透過迅速了解情況,勇敢地作出決定,從而推動業務成功,並且透過無與倫比的顧客服務來推廣 Apple 品牌。
Join the team responsible for the localization of all Apple products. We are a hardworking group dedicated to bringing the best products to China. We are looking for a highly motivated software engineer to join our team.
There will be opportunities to work with an amazing team that prides themselves with innovation and a simple clean user interface. You should be ambitious, one who pays meticulous attention to details. Every individual on our team makes a clear difference to our products.