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- 職務編號: 200668705-3956
- 每週工時: 40 工時
AppleCare is Apple’s premier Service and Support organization, providing award-winning technical support and product service to our global customer base. As an AppleCare Hardware Readiness Manager, you will serve as a strategic leader responsible for shaping serviceability outcomes throughout the product development lifecycle. You will partner closely with Product Design, Engineering, Operations, Marketing, and AppleCare leadership to influence early product decisions, navigate the regulatory landscape, define service strategies, and ensure the successful execution of new product introducti...
提交履歷- 職務編號: 200665409-0240
- 每週工時: 40 工時
Great support doesn't just fix issues, it helps avert them. As the Customer Experience Engineering Manager for Apple Services, you'll lead a team shaping how millions experience AppleCare One, AppleCare+, App Store, Apple Music, Apple TV, Podcasts, Fitness+, and more. Your mission is to create intuitive, delightful experiences that minimize the need for support and ensure customers find solutions effortlessly when needed. By eliminating friction, your work drives satisfaction, retention, and Apple's competitive edge. Our AppleCare Support Engineering team acts as a bridge between our custo...
提交履歷- 職務編號: 200665409-3121
- 每週工時: 40 工時
Great support doesn't just fix issues, it helps avert them. As the Customer Experience Engineering Manager for Apple Services, you'll lead a team shaping how millions experience AppleCare One, AppleCare+, App Store, Apple Music, Apple TV, Podcasts, Fitness+, and more. Your mission is to create intuitive, delightful experiences that minimize the need for support and ensure customers find solutions effortlessly when needed. By eliminating friction, your work drives satisfaction, retention, and Apple's competitive edge. Our AppleCare Support Engineering team acts as a bridge between our custo...
提交履歷- 職務編號: 200665409-3401
- 每週工時: 40 工時
Great support doesn't just fix issues, it helps avert them. As the Customer Experience Engineering Manager for Apple Services, you'll lead a team shaping how millions experience AppleCare One, AppleCare+, App Store, Apple Music, Apple TV, Podcasts, Fitness+, and more. Your mission is to create intuitive, delightful experiences that minimize the need for support and ensure customers find solutions effortlessly when needed. By eliminating friction, your work drives satisfaction, retention, and Apple's competitive edge. Our AppleCare Support Engineering team acts as a bridge between our custo...
提交履歷- 職務編號: 200659687-0240
- 每週工時: 40 工時
At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! As a CoreOS Engineer in Enterprise Services you will serve as the subject matter expert for our Enterprise Services organization, combining deep expertise with broad cross-domain knowledge. You will join a dynamic team dedicated to providing advanced technical leadership, driving documentation, and delivering training that empowers our support teams worldwide.
提交履歷- 職務編號: 200659687-3401
- 每週工時: 40 工時
At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! As a CoreOS Engineer in Enterprise Services you will serve as the subject matter expert for our Enterprise Services organization, combining deep expertise with broad cross-domain knowledge. You will join a dynamic team dedicated to providing advanced technical leadership, driving documentation, and delivering training that empowers our support teams worldwide.
提交履歷- 職務編號: 200666786-3956
- 每週工時: 40 工時
In AppleCare, we believe in providing world-class support to our customers for the devices they have purchased. In this role, you will drive cross-functional diagnostic projects that directly impact the customer experience. Join us and help uphold the high standards of support Apple is known for.
提交履歷- 職務編號: 200665495-3956
- 每週工時: 40 工時
Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there is no telling what you could accomplish. The people here at Apple do not just craft products; they build the kind of wonder that has revolutionized entire industries. It is the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we...
提交履歷- 職務編號: 200663064-0240
- 每週工時: 40 工時
Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with complex technical challenges, and bring engineering intuition to the problems you solve? Do you develop strong relationships, build trust, and drive outcomes through technical credibility and influence? Do you communicate openly and clearly with engineers and business leaders alike, collaborate enthusiastically, and value a culture of healthy debate grounded in data and design thinking? AppleCare Technologies Business Process Reengineering (BPR) is responsible for delivering cross-functional...
提交履歷- 職務編號: 200663064-3401
- 每週工時: 40 工時
Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with complex technical challenges, and bring engineering intuition to the problems you solve? Do you develop strong relationships, build trust, and drive outcomes through technical credibility and influence? Do you communicate openly and clearly with engineers and business leaders alike, collaborate enthusiastically, and value a culture of healthy debate grounded in data and design thinking? AppleCare Technologies Business Process Reengineering (BPR) is responsible for delivering cross-functional...
提交履歷- 職務編號: 200655744-3401
- 每週工時: 40 工時
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better tha...
提交履歷- 職務編號: 200643409-3956
- 每週工時: 40 工時
Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Join the AppleCare Enterprise Services (ACES) Product Support Engineering (PSE) group as a Senior Software Quality & Validation Engineer, in this role, you will validate and strengthen Apple’s software offerings used in enterprise and education settings prior to release. You will work cross-functionally with Software Engineering and Services Engineeri...
提交履歷- 職務編號: 200643409-0157
- 每週工時: 40 工時
Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Join the AppleCare Enterprise Services (ACES) Product Support Engineering (PSE) group as a Senior Software Quality & Validation Engineer, in this role, you will validate and strengthen Apple’s software offerings used in enterprise and education settings prior to release. You will work cross-functionally with Software Engineering and Services Engineeri...
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