SE-People Operations Planner
Mall of Scandinavia
Solna, Stockholm, Sweden
Apple Retail
Are you passionate about helping others succeed? Do you want to create a welcoming environment for both your team and customers?
As a People Operations Planner, you support the leadership team to create an engaging work environment for the team. You champion the employee experience by supporting people processes, and are the go-to person for the team’s general questions, directing them to the appropriate resource to help resolve their questions. You are knowledgeable of people processes, policies and programs, and put the team experience first. You work with others to foster a culture where everyone belongs and is inspired to do their best work.
Key Qualifications
- Proven ability to be trustworthy with sensitive or confidential information.
- Strong interpersonal skills and ability to support others with care.
- Ability to learn and provide guidance to others.
- Excellent communication skills with the ability to tailor communication style to different audiences.
- Ability to work independently and take initiative.
- Ability to orchestrate multiple activities to accomplish a goal through planning, organization and prioritization.
- Action-oriented and motivated to do what’s best for the team and Apple, often anticipating and adjusting for problems and roadblocks.
- Track record of using data to inform and guide potential solutions / decisions.
- Knowledge of people information systems, resources and reporting.
- Working knowledge of local health and safety regulations.
- Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
- Demonstrate Apple’s values of inclusion and diversity in daily activities.
Description
As a People Operations Planner, you partner with the Leadership team to support the planning and organization of people processes, including the preparation of team correspondence. You are also responsible for documentation administration associated with employees, including file maintenance and retention. You support leadership decision making by gathering, summarizing and preparing store-specific employee data, as well as ensuring the accuracy of any data entries in the time management system.
In collaboration with the Leadership and Recruiting team, you coordinate external hiring events and the internal selection process. You also work with leadership and/or the People Planning Operations team to support with scheduling-related inquiries, education and communication. In partnering with leadership and the training team, you assist with planning and coordination of training initiatives.
You support team members in finding answers to people-related questions by connecting them to the appropriate resources. With Leadership, champions and ambassadors, you promote awareness of global Apple programs, and create localized initiatives.
As needed, you perform other administrative and people operations tasks or support customer facing activities on the floor.